Customer Ratings & Reviews

On side does not work anymore not to sure why. I know she loved the gift but one side no longer works

I purchased this 2nd pair for my son Christmas 2025 and the right has stopped working just like the first pair.

It’s a pretty good headphone but sometimes the sound can be off

I bought that headphones and it only lasted working properly 2 months.i could only hear from one side. I called the seller and only got the run around.

Was looking forward to receiving and using these headphones bur sounds goes in and out too much.

I purchased the open box excellent. Everything was suppose to come included. The package was delivered late. When it finally arrived the box was dented. I was missing the carrying case, the paperwork and the two beats cables (type c and 3.5mm jack). All i got was the slate blue beats and a no named third party type c black cord. Best Buy couldnt make it right by replacing my headphones with what they had a new pair. Instead i waited for almost an hour and the best they would do is refund my purchase and i have to wait 3 more days to get my money back. This is how they treat loyal customers. Give me a good unboxed unit when i paid for the excellent unit then cant take a couple dollars loss and give me a new unit when they messed up.

It wasn't the pink that i was expecting. I thought it would've been a darker pink.

the sound system stop working in one of the ears, after 3 weeks

Ok headphones they where a little too small for me

Great color and great sound. Sleek design very easy to carry and lightweight on while and use.

They didn't last very long; the left earphone failed. I could have just had a defective pair, but regardless, given their cost, this isn't an excuse. I would not repurchase Beats.

I bought these and the color was not as pictured. I took them back to exchange for a different color and Best Buy would not honor the price I paid. I even showed them the price I paid at another merchant because Best Buy is always stating they price match and they would not do it. It was an even exchange but they had gone off of sale at Best Buy the day before.

Covered by warranty but not a good experience. After a bit of research, this is a very common problem. I bought these for 1/2 off for black friday so i guess i got what i paid for (1/2 a set of headphones).

Noise canceling was not what I thought. Looking for office ise and didn't get that

Sounds good, but for people with long hair is unconfortable , my kid soesnt want to use anymore

Been waiting for my order to be filled for a week now my first order was missed delivered and they have been giving me the runaround for a week now and every time I call to check on it they give me a new story and as today it have been a week and still waiting if you don’t have to order from Best Buy and can get it from Amazon and guarantee to get it please do so

They were ok, the color was not pink enough for me! The sound was not loud enough for. I returned.

A definite downgrade from Solo 3s which were the best in the Solo line. Sound is more tinny and garbled. Brought back after one day of use

Bought this headphone in July it’s December and it stopped pairing with my daughter devices completely.

Wow, really disappointing! Although it was on sale and an open-box with a trade, made the price crazy low, you get what you pay for! These could not be worn very long without ears hurting (and I have small ears). Also, I was very disappointed in the quality of sound for regular priced $200 headphones. My AirPods 4 blew them away. On the plus side, seamless set up with IOS and FindMy!!!!! Sadly, had to give in and return them.