Customer Ratings & Reviews

Bought the open box excellent condition option. Headphones look good but will not charge. Has been plugged in for hours and shows a red light. Wish bestbuy would have checked to see if they charge before shipping them. Left with a disappointed daughter and the hassle of trying to return.

Headphones has its own carrying case with cords. Good headphones but are really small. Made for children and not adults in my opinion. They don’t stay on my head when working out so I can’t wear them as often as I would like.

For some reason no matter how long I charge them they only charge 50%

Both stopped working a few months later no warranty so I’m screwed

I brought this ps5 controller and beats solo 4 and the lady picked it up so she can deliver it and now i wake to a message saying it was unable to deliver last i check she was down the street now she taking it back to best buy like HUH? I spent too much money of my hard earn money to be play games with yall now i havw to wait 10 BUSINESS DAYS FOR A REFUND! Im not playing wit yall yall playing with my money and time

Keep giving me headaches when I wear more than 10 mins.

Horrible, sales rep if they do not work item can be within 60 days, try to return within a little over a week . Not to mention I pay for the yearly warranty.

They’re just ok I would highly suggest the Apple max pro they are more costly but much better.

I would not repurchase these headphones. They slide off of my head and my hair gets caught in the ear piece.

I purchased beats solo for my daughter on March 2, 2025. They stopped working in June 2025. Money Wasted!

Bought for my 14 year old daughter. She didn't like them because of the size of them.

Left side stopped working for my son 4 months after purchase

Great quality but too tight for my head so I returned

The suction cup to your ears very painful . Made the mistake of wearing these while working, my ears had fever. Awful. Not for long term use. The mesh inside of the ears doesnt clean well either. Awful

Purchase these beats during Christmas time and they only lasted for 6 months.

I bought it for my husband for Father's Day, he told me that the sound quality was not good, I returned them.

Terrible smelling!!! the smell gave me horrible nausea whenever i put them on i was dizzy because of the smelling , concerned about this , I returned it back, recommended the brand , I love beats but this specific one color it’s terrible

Not comfortable on my ears...........................

Stop working after 2 months of usage. Would not connect to device

Sound was horrible , I see why there was a big discount on them