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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6165 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 6,165 reviews
  • Rated 1 out of 5 stars

    I have to returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for Father's Day, he told me that the sound quality was not good, I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE SMELLING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible smelling!!! the smell gave me horrible nausea whenever i put them on i was dizzy because of the smelling , concerned about this , I returned it back, recommended the brand , I love beats but this specific one color it’s terrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and great sound. Sleek design very easy to carry and lightweight on while and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable on my ears...........................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side stopped working for my son 4 months after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT USE BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will literally never buy from you guys again. The process was terrible and my package came two weeks late after I asked for a refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but too tight for my head so I returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these beats during Christmas time and they only lasted for 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    faulty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left ear stopped working within a month. checked youtube and other buyers were having the same problem. save your money people x

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so upset. The left side stopped working after a couple of months. I thought for what I paid, they would last a long time. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Solo 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pathetic service experience buying refurbished. It was broke, couldn’t connect blue tooth. Never buy refurbished items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this black friday last year and it already stopped working. I barely use it too. I regret buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less than a year that I bought them and one side does not longer work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 2 months of usage. Would not connect to device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was horrible , I see why there was a big discount on them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! the sound of these things is great. I have absolutely no complaints. I can work out in them. I can run. I can walk my dogs jogging through the park. The sound is amazing no matter where I am or how loud the background is and they are so comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for my comfort and began to hurt after an hour of use. I had to return and purchase over the ear headphones instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed I didn’t receive this item I was really hoping on getting it but I didn’t get it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Solo 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my package they left it outside of ly building and they stoled it I made 3 reports and they never got back to me I lost 162 dollars never got my refund or my beats never again .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ear really bad Not comfortable and makes your ears sweat

    No, I would not recommend this to a friend