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Customer Ratings & Reviews

$181.39
Save $18.60
The comparable value is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 6481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and long battery life. Many also appreciate its appealing design, cute color, and lightweight, portable nature, along with reliable connectivity and a good fit. On the other hand, some customers mentioned a low volume limit and a desire for more bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 6,481 reviews
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee forgot to asked me for the warranty on the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sweaty ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have these and was let down instantly. If you’re a gym girly the sweat just builds up around your ears and causes breakouts. Maybe not for everyone but that’s what happened with me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ears pads are uncomfortable. They are definitely ON ear not OVER ear which I didn’t find out until too late.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not Worth 200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own the Airpods Pro 2nd Gen - I got these because I prefer over ear instead of in-ear. I have no idea how this is worth 200+ compared to the pro's. I had max volume on the headphones and my phone - sounded so low you could barely hear it. The quality is awful too - nothing about this screams quality. The color is not true pink, it's close to a gray/white. The buttons feel wonky and cheap and the mic for calls sounds like complete trash. You can hear all background noise not including that the phone call was super low even at max volume. Since Apple bought Beats they have not been the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Headphones will make your head explode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worse headphones I've ever owned they were extremely tight and I don't even have a fat head . Really uncomfortable . The battery life was amazing though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash, I buy them for my 2 kids 3 times and same problem over na over again . plus 2 pairs I bough on line best buy came from other seller and they say year warranty is up because of when they bought then from apple they are trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it sucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my second pair of beats and it broke the same way as my first one… the right side stopped working and I don’t even own it for two years yet. Choose a different brand!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great Audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is not that great,However, they are not known for comfort during extended wear, lack active noise cancellation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent! Unfortunately they are very uncomfortable. They feel too tight/small. Probably great for a kid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earpiece too small and uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue I had with these Headphones are the earpiece is too small and uncomfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they look nice and have a nice feel they’re not ideal for working out. They often slip if I’m doing anything outside of simply walking. Also the sound quality could be better both bass & volume are mediocre. I’ll be purchasing another set soon hopefully better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent but they're too small. My kids would like them,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not that good and the battery life wasn’t that long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe that these Beats are falling apart within months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decent product overall, quality durability could be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big disappointment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones being a brand name are faulty The speakers sounds great! But one side will go out & stop playing it was not just one pair I brought 3 different pairs without warranty, and they all went out. I tried to buy a good brand but beats head phone are not made to get your moneys worth. Plus one pair cracked taking them off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Condition not as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was described as open box, excellent condition. When it arrived it was dirty. Clearly not excellent condition so had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is Good but not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes some loud sounds when I’m listening to musics most times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces are too small for the average person, and the headphones slide off when leaning forward during movement (exercising).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    100% good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but for me it it to small but still good

    I would recommend this to a friend