Customer Ratings & Reviews

They’re OK could use noise cancellation though that’s the only thing that it’s missing to make it more louder and and cancel out all the noise around you

Little smaller than thought of, Price is a bit high for the Standard but It’s solid

Pretty good set of headphones. Ear cushions could be better honestly, but still good nonetheless!

These are the 2nd pair of beats I’ve purchased as gifts and the Solo3 were by far the better of the 2. I’ve had these replaced twice due to connectivity issues and Apple can not determine the cause. They are supposedly replacing the non working Beats but I get them back for the second time and had the same issue. I’m on my 3rd pair so we will see how it goes this time. They connect and disconnect repeatedly non stop to any near by device and cant be powered off. You have to wait for the battey to die and if you know anything about Beats, they have great battery life so it takes days.

I hope these are better than the solo 3. The speakers stopped working on mine. Apple replaced them. A little while later the charging cable burnt up while still under warranty. Apple said that will be $34 for a new one.

Not happy with how they fit. I feel like they are to small as they hurt my ears.

First and foremost, I love BestBuy. I always buy my electronics there. Last year 2025, I bought my Studio 4 wireless Beats headphones. I took very good care of them and I haven’t them long, and then stopped connecting to Bluetooth. I don’t know if it was manufacture problem or what not. The point is, this is the very first in all my years buying from BestBuy that I have been disappointed in a purchase. I’m not that type of person to write negative reviews, but I work hard to my spend my hard earned money at your store.

I am not sure what to rate . Bought them as gift for my son for Christmas. He was happy but said one side stopped working. Took to Best Buy and limited manufacturer warranty, they noted they were not dropped / breakage or water damage so will need to wait 1-2 weeks to await reason of malfunction/ defective and if will be covered or need to pay for fixings. I expected better quality since my son has 2 pairs a $30 pair and this one yet the cheap one is still working. Maybe I got a defective one, so hard to give a precise rating as used for about 2 months. I will know in about 1-2 weeks.

These are some of the best headphones that I have tried. The only problem is that when I try and switch from my iPhone to my Mac the transfer isn’t as seem less as with the AirPods.

Started out okay. Ear pads are different now than previous models so they dont fit my ears right. Now the left speaker has gone bad and has a buzzing noise that i cant ignore so no longer use. Beats were supposed to be the best. My old ones were and are still so much better at 5 years old.

Best speaker i have ever had. I love it. The sound system is great!

GOOD SATISFIED WITH THE BEATS ONLY THING IS THESE ONES I PURCHASE I THOUGHT WERE NOISE CANCELING BUT IT IS NOT

We got the Christmas 2024. One side of the headphones doesn’t work.

It was my second pair of beats and it broke the same way as my first one… the right side stopped working and I don’t even own it for two years yet. Choose a different brand!!!!!!!!

Had to have these and was let down instantly. If you’re a gym girly the sweat just builds up around your ears and causes breakouts. Maybe not for everyone but that’s what happened with me

trash, I buy them for my 2 kids 3 times and same problem over na over again . plus 2 pairs I bough on line best buy came from other seller and they say year warranty is up because of when they bought then from apple they are trash

Employee forgot to asked me for the warranty on the product

i expected more out of Beats. I only had these for about 6 months and one ear has already quit working

These were the worse headphones I've ever owned they were extremely tight and I don't even have a fat head . Really uncomfortable . The battery life was amazing though

The ears pads are uncomfortable. They are definitely ON ear not OVER ear which I didn’t find out until too late.