Customer Ratings & Reviews

Good Sound, but can really hurt your head and be uncomfortable.

Bought these on December 1 as a Christmas gift for my son now they have stopped working wirelessly you have to actually have them plugged in for them to work. There’s no option to return them to the store. You have to reach out to the manufacturer to have them replaced or repairedwhich is very inconvenient tgry aren’t local to me. I wouldn’t recommend these to anyone.

Worked great for 4 months now speaker doesn’t work in one ear

They’re not what I was expecting, 25 they sound a little bit on the week side my earbuds sound way better

The outside looked good but one side stopped working already and it has not been a month into having them.

Great for the gym. but kind of small for my head. But it works enough for me not to use my air pods in the gym

Not magic beans. I bought these for my wife to encourage her to go to the gym. Headphones still look brand new and have yet to be involved in any workout.

This review is more or less for Best Buy themselves. Got these headphones in January, they stopped turning on in August. Tried to take them back since it has been less than one year and BestBuy told me sorry, they distribute so they can't help me. Now, if I paid for more warranty than what beats gives me, they could help. I am done shopping at Best Buy. They wonder why box stores are losing customers. Try service?

Great service very effective and straight foward product was just a lot flimsier than expected

The headphones stopped working one ear at a time in the 5th month of owning and cherishing them

Very good while they lasted, broke after 6 months.

Headphones went out to the point they will not connect to my iPhone 16. I called Best Buy to see about replacing them. I was informed there was nothing the could do. I’m highly disappointed because it hasn’t even been a year.

Headphones are great but my hair gets caught in them every time I take them off so I hate them

Took product up to Best Buy on Decatur for them to give me the run around. Ended up taking product to apple for repair.

One star because I had to overseas customer service, no help !!!This order receives zero stars please do not order I repeat don’t I originally ordered on July 6. I have not received my order yet. All it says in the app is is pending a return will today’s date is August 2, 2025 on the sixth. This would be a month be by your return policies are very horrible. I feel like I’ve been robbed off. I should have had a refund by now!!!!!!!!!

I love beats headphone. However these are very heavy on my head. They give me a headache if I wear them for more then 2 hours.

Ear was not as big as needed for for son! Also can hear sound outside if earb

Hurts my ears sometimes but good headphones overall

These things hurt my ears… super cute but super uncomfortable for me.

theyre great except only one side plays audio but i love the color !!