Customer Ratings & Reviews

Ok headphones they where a little too small for me

Great color and great sound. Sleek design very easy to carry and lightweight on while and use.

I bought these and the color was not as pictured. I took them back to exchange for a different color and Best Buy would not honor the price I paid. I even showed them the price I paid at another merchant because Best Buy is always stating they price match and they would not do it. It was an even exchange but they had gone off of sale at Best Buy the day before.

Bought this headphone in July it’s December and it stopped pairing with my daughter devices completely.

Sounds good, but for people with long hair is unconfortable , my kid soesnt want to use anymore

They were ok, the color was not pink enough for me! The sound was not loud enough for. I returned.

Been waiting for my order to be filled for a week now my first order was missed delivered and they have been giving me the runaround for a week now and every time I call to check on it they give me a new story and as today it have been a week and still waiting if you don’t have to order from Best Buy and can get it from Amazon and guarantee to get it please do so

Covered by warranty but not a good experience. After a bit of research, this is a very common problem. I bought these for 1/2 off for black friday so i guess i got what i paid for (1/2 a set of headphones).

Noise canceling was not what I thought. Looking for office ise and didn't get that

A definite downgrade from Solo 3s which were the best in the Solo line. Sound is more tinny and garbled. Brought back after one day of use

Mediocre sound quality, hurts my ears after a while. Fine for the gym

Did get a deal an the young lady who help act like she did eant to be there

Wow, really disappointing! Although it was on sale and an open-box with a trade, made the price crazy low, you get what you pay for! These could not be worn very long without ears hurting (and I have small ears). Also, I was very disappointed in the quality of sound for regular priced $200 headphones. My AirPods 4 blew them away. On the plus side, seamless set up with IOS and FindMy!!!!! Sadly, had to give in and return them.

The beats would not connect with phone to talk but the music played well. Took them to Apple and it was a defect pair and they are replacing them

The product was fine. It was a christmas gift for my daughter, whose house in Altadena burned down on 1/8/25, with the headphones inside. She lost everything, including the headphones. Although I bought 2 years Apple Care, neither Apple nor Best Buy would replace or help. And although Best Buy SAID it would refund the $30 for apple care, it did not, and i have not heard anything further. I will not be shopping at best buy again.

never showed up to my home and best buy told me to call the police....

The Beats Solo 4 are a big step up from older models. The sound is balanced and clear, with enough bass to keep music exciting without overwhelming vocals. I love the 50-hour battery life and the quick charge feature, which makes them super reliable. The foldable design is lightweight and stylish, and Spatial Audio adds a surprising level of immersion. They don’t have active noise cancellation or water resistance, which would have made them perfect, but for everyday use they’re comfortable, dependable, and a great mix of style and performance.

The first part lasted 3 months before not holding a charge. The replacement pair after a month the power light stopped working. So you can't tell is it on or even charging. Not a very well made product.

These headphones felt so cheap when I took them out of the box, that I did not even bother charging them to use. I immediately returned them.

The audio doesn’t work and disconnects constantly even when fully charged