Customer Ratings & Reviews

Got these for my kid and she didn’t like how small the cups were. Just wasn’t a comfortable fit.

Pretty good set of headphones. Ear cushions could be better honestly, but still good nonetheless!

These are the 2nd pair of beats I’ve purchased as gifts and the Solo3 were by far the better of the 2. I’ve had these replaced twice due to connectivity issues and Apple can not determine the cause. They are supposedly replacing the non working Beats but I get them back for the second time and had the same issue. I’m on my 3rd pair so we will see how it goes this time. They connect and disconnect repeatedly non stop to any near by device and cant be powered off. You have to wait for the battey to die and if you know anything about Beats, they have great battery life so it takes days.

They’re OK could use noise cancellation though that’s the only thing that it’s missing to make it more louder and and cancel out all the noise around you

I hope these are better than the solo 3. The speakers stopped working on mine. Apple replaced them. A little while later the charging cable burnt up while still under warranty. Apple said that will be $34 for a new one.

Not happy with how they fit. I feel like they are to small as they hurt my ears.

I am not sure what to rate . Bought them as gift for my son for Christmas. He was happy but said one side stopped working. Took to Best Buy and limited manufacturer warranty, they noted they were not dropped / breakage or water damage so will need to wait 1-2 weeks to await reason of malfunction/ defective and if will be covered or need to pay for fixings. I expected better quality since my son has 2 pairs a $30 pair and this one yet the cheap one is still working. Maybe I got a defective one, so hard to give a precise rating as used for about 2 months. I will know in about 1-2 weeks.

Best speaker i have ever had. I love it. The sound system is great!

These are some of the best headphones that I have tried. The only problem is that when I try and switch from my iPhone to my Mac the transfer isn’t as seem less as with the AirPods.

First and foremost, I love BestBuy. I always buy my electronics there. Last year 2025, I bought my Studio 4 wireless Beats headphones. I took very good care of them and I haven’t them long, and then stopped connecting to Bluetooth. I don’t know if it was manufacture problem or what not. The point is, this is the very first in all my years buying from BestBuy that I have been disappointed in a purchase. I’m not that type of person to write negative reviews, but I work hard to my spend my hard earned money at your store.

Started out okay. Ear pads are different now than previous models so they dont fit my ears right. Now the left speaker has gone bad and has a buzzing noise that i cant ignore so no longer use. Beats were supposed to be the best. My old ones were and are still so much better at 5 years old.

GOOD SATISFIED WITH THE BEATS ONLY THING IS THESE ONES I PURCHASE I THOUGHT WERE NOISE CANCELING BUT IT IS NOT

We got the Christmas 2024. One side of the headphones doesn’t work.

i expected more out of Beats. I only had these for about 6 months and one ear has already quit working

Employee forgot to asked me for the warranty on the product

Had to have these and was let down instantly. If you’re a gym girly the sweat just builds up around your ears and causes breakouts. Maybe not for everyone but that’s what happened with me

The ears pads are uncomfortable. They are definitely ON ear not OVER ear which I didn’t find out until too late.

I already own the Airpods Pro 2nd Gen - I got these because I prefer over ear instead of in-ear. I have no idea how this is worth 200+ compared to the pro's. I had max volume on the headphones and my phone - sounded so low you could barely hear it. The quality is awful too - nothing about this screams quality. The color is not true pink, it's close to a gray/white. The buttons feel wonky and cheap and the mic for calls sounds like complete trash. You can hear all background noise not including that the phone call was super low even at max volume. Since Apple bought Beats they have not been the same.

These were the worse headphones I've ever owned they were extremely tight and I don't even have a fat head . Really uncomfortable . The battery life was amazing though

Audio is not that great,However, they are not known for comfort during extended wear, lack active noise cancellation