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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,277 reviews
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones feel like they can never stay in my ears. I've tried all the sizes for the ear piece but they still fall out when running

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really Didn't hold a charge that didn't last than 4 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor. No bass. Good for a backup pair in pitch. $$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were horrible! I only bought them because they were on sale. So I bought one pair, the first day I lost them, and they completely fell out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever, I have only had these for one month and one of them is not working! I decided to get these instaed of air pods and that was a huge mistake so I guess I will throw these in the trash because they are garbage and go buy myself Apple Air Pods!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beat headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they would be a little better than what they are. Constantly fall out of your ear just don’t think they are worth the buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talking time is barely an hour horrible decision on my part to have bought these....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly bad sound , very weak bad sound. Disappointed is an understatement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try again Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds needed constant adjustment. Even with the resize-able ear cushions. I couldn't smile, walk or turn my head fast, let alone try to run without them falling out my ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Painful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my ears aching after a few hours...uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t ever buy from again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy didn’t even refund me when I didn’t receive their shipment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tin Can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my mom used to say you get what you pay for. I just assume being in the brand was beats. It would have a good punch, but it didn’t. It was like listening to a tin can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product and Service Suck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t pair well with IPhones . They disconnect in the middle of a conversation. I hate I can’t return them. I called customer support and the agent/ manager was unpleasant and overly aggressive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dre beat ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of these ear buds is not good. Talking quality can’t be heard a lot of times and also disconnect on their on. Music quality is ok

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son did not like these at all. Sound quality wasn’t great and they were uncomfortable to wear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant charge properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real crappy charge. I left the case plugged in for 4 hours then unplugged it. Let the earbuds charge inside that whole time went to use them about an hour later they were still dead. Beats quality has gone way down hill.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    False Advertise.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where’s the charging cable?? On line info on Best Buy’s website says cable included. False advertisement!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheated Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box was empty..the ear buds was missing..i ordered online but have to try to make it to a store to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pods are echoing it is hard to understand anything I’m saying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A no go for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out my ears. Not a good fit for some with small ears.

    I would recommend this to a friend