Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 14410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Beats Solo³ Wireless Headphones, particularly for their sound quality, battery life, comfort, and wireless connectivity. Many customers find the headphones to be comfortable for extended use and appreciate the variety of colors available. Some customers feel that the headphones are a bit expensive, and a few would prefer louder volume and better bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 14,410 reviews
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Love These Beats!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until I got these beats, I wasn't much of a wireless headphones kind of guy. I had always had issues with bluetooth and it was frustrating, not these. When Apple bought the line of Beats, they did an amazing job. Still great sound but what you also get is amazing battery life. I think I have charged them a total of 3 times and Ive had them since August. So pretty fantastic. The beats are comfortable and stay secure even during running. So great for workouts. Only issue I had was with Zoom program on a Mac I was trying to hear my professor for lecture and the sound didn't work, however, not sure if this was a software issue or a beats issue. I was just hoping I could use it in this regard Other than that, they are perfect. They seem durable and I'm hoping they last a very long time. The build seems to be made of a plastic, but a good plastic that has some flex and durability, they don't feel like they will break unless its significant.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot hear them with Droid devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most worthless thing I have ever purchased from Best Buy. Wireless cannot be heard at a resonable volume on blue tooth with droid. Works wired and with apple devices it cannot be heard in the gym at all. Never buy this product i have gon back to my 25 40 dollar pair that can be heard. . I tossed the box due to lack of room to haul so I have no way to return . Waiste of 300 dollars. Dont do it with Droid!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning dont buy waste of money. i purchased not even a year had to replace the pads. then screws fell out from inside the headphone took it in to get fixed or exchanged was told nothing was wrong 2 week later it broke inside where the headphone and headband meet took back showed was told apple said was too bad dont waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried with two different headphones, and mic doesn't work with phone calls... otherwise are regular headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i regret and lose money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth does not work well, I bought a new cell phone and even then the bluetooth is not found most of the time and the headphone hurts my ears when I spend more than one hour with it in my head. And i bought this item online and went to the store to pick it up. By the time I was going to my car someone tried to steal my bag in the parking lot of the mall and best buy. I am very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Liked the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color of these headphones, and that usas far as it goes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phone cable no good. I need to send back to manufacture to exchange it. No time for that. Bc I have kids.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side speaker went out a few weeks after I bought them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are an ok pair of headphones, the sound quality isn't as great as the studio .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The inside of the beats are coming apart I have yo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with the the product. I have to return the product since it is coming apart

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAVE YOUR MONEY

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair was defective! Luckily Best Buy allowed me to exchange the product. Not even 5 months after purchase the pads on the ear pieces are coming off. Totally not happy with the quality. These are my second pair of beats and i would have expected the ear pieces to last a year or so before wearing down. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Little Highs, Too Much Lows

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess if all you want to hear is muffled bass these are okay. Not my cup of tea.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective straight out of the box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got The Beats Solo3 Wireless and they are defective straight out of the box. First, they would not pair with my iPhone, but I’ve figured out that the battery is dead. Plugged them in to charge, and after an hour it was 2% and not charging at all. Very frustrated with this purchase, because I love beats from the first generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this most to watch TV in my room without disturbing my wife.. My surprise - dont works with my SONY 4 K Bravia, well no problem i can switch with my live room tv, no, no works with my samsung smart tv, also not works with my sharp smart tv (all my tv are 2015 models and up) - so i bought something exclusive to use with apple? i m almost decided to go back an return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones I have ever purchased.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description did not indicate the headphones were the "Solo" edition. I thought I was purchasing the over the ear headphones and had I known it was the "Solo", I never would have purchased. There was no information or indication that the headphones could be returned. I guess I am stuck with a usually piece of crap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stopped charging

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a little over a year ago and they stopped charging. Very expensive to not work!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BEATS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving two stars because I didn't keep these and went with a different pair of BEATS

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats - open package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this open package because it was damage and the box said it’s was geek certified.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headphones. The sound quality doesn’t match the cost and functionality is poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I bought the earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pads have turned yellow and do not smell very fresh. I wish I bought the earbuds instead :(

    No, I would not recommend this to a friend