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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 8,360 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Noise cancellation could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The noise cancellation is average. You will not get complete isolation as in over the ear headphones. The battery lasts as advertised. Easy to set up on Android or iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and cool color. Great gift for someone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beats there small and sound awesome plud they work with my old note 10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Don’t waste your money on this

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] At first they worked great, sounded good, transparency mode worked, and noise cancellation mode was solid, but probably about two months after having them they started to progressively get worse and worse. First and foremost the battery life on them leaves a lot to be desired the item description claims the earphones last at least 8 hours but from my experience I’d be lucky if I got 4 out of them. Secondly, they got to the point where I can’t even use Noise cancellation or transparency mode without having this obnoxious, loud whistling noise going through your ear at all times pretty much making both modes redundant. Supposedly there is a workaround but the amount of effort you have to go through in order to fix this seemingly common problem is ridiculous considering the price of the item to where I feel it shouldn’t even be a problem to begin with. Also this is probably just a personal issue but it is almost impossible to get these earphones comfortably in your ear without having the fear of them falling out regardless if I change the actual ear piece. All in all, either save up a little more money and get some AirPods or some other high quality ear phones or get something cheaper and you probably will get almost the same exact quality if not better than the beats studio pros. This is the second pair of beats I’ve ever own and both times I have been disappointed and have got better quality Headphones and earphones from other brands. After this I’m pretty sure I’m cool with the idea of never getting another pair of beats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great for listening to music as well as phone calls but they are constantly falling out and if I try to reposition them I hang up on the call by mistake. I hate them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit very well and the sound quality it great. They just don’t stay charged a significant amount of time for use at work as I don’t have any where to charge them. Overall this is a great product. I would recommend purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work. It works fine with me and the noise canceling function works every well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Great quality. Last minute Christmas gift worked out perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound good battery life very very durable and a good quality charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair and I love the sound and will get a pair for my son

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds amazing and the noise canceling is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit better than AirPod Pros. Easy to use. Less bulky than AirPod Pros too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Quality sound with strong noise cancelling. No regrets with these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last very long.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked and then they didn’t. Like AirPods better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the sound if good the, price is good my favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best beats ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good bud by Dr. Dre i love it sound really good and smart in the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    New Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well. The bass is very clear and dynamic when compared to the APP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good set of headphones. Ideal for young kids and teens. But if you want more bass and crisp sound, maybe try the Sony 1000xm4 or 1000xm5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality Product, great for workouts and more...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect! Great noise canceling! Was able to talk to wife with no problems!

    I would recommend this to a friend