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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 8,360 reviews
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for our daughter. She enjoys the ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift so I do not know how they performed or connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Great sound. Battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom, she uses them everyday. Very easy to use and very helpful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pocket buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume sounds good it is easy to store. Fits in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats sound quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats offers high quality sound with convenient pairing to devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid enjoy using this item more than any other he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrisman

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for Christmas my daughter loves them they are loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, wish noise cancelling was a bit better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan how it doesn't disconnect and battery life but good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my 3rd pair of Beats in less than one month. Took in to Geek Squad for repair. Couldn't fix the microphone problem, sent to Apple Repair Center. Lost in transit. Another set of Beats sent to me via BB Store pick up. New pair wouldn't pair with iPhone correctly and still inaudible to people I was calling. Never got out of the store with them as Geek Tech sent them back and expedited new pair. They arrived this week and when I tried them out, same problems with pairing and audible issues. I was told to take them to an Apple Store. as it was a warrantee and Apple Care issue. I did today and guess what, Apple Associate did get them to pair with phone after many tries but audible issue was not functioning. I was told they , Apple Store, could not determine them bad and they now have sent them to their repair center to start another merry-go-round. I offered to upgrade to the Apple Air Pod Pros if they'd credit me for the Beats. I was told they couldn't do that. At this point they said I might get a different pair on the 19th of April, almost 7 weeks since the original pair was first sent in for repair by Apple from the BB Greek Squad Tech. I have 6 Apple products in my home and have never had a problem with any of them. The Beats Studio Buds are the worst things I've ever encountered as far as electronic hardware goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bought as a gift, and they absolutely loved them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They kinda hurt my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from first gen AirPods. The sound quality of the beats is insanely better. And for the price you cant go wrong. But the way they’re shaped hurt my ears after long use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beat earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are okay, but they feel to me a little heavy on the ear. I'm not sure if it is an older version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beas

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my husband . He was very happy with thrm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife. She loves them better than AirPods

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because the fit is horrible and every time i tried to adjust them they made a horrible buzzing aound . Not very loud. For beats i was very disappointed..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this item a few years ago and it’s still solid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install the software on your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellente servicie and product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to said tank you for this exellent service and nice product, its great.

    I would recommend this to a friend