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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 8,360 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. Not comfortable in my ears. The sound was decent. But I expected better. Returned for AirPod pros.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when they connect, but it is a massive pain to get them going. Id recommend spending the extra $20 to get something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for daily use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats have improved a lot over the years. Durability and reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear for phone calls. I can actually hear music in my Jeep when the doors are off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect however no app for iPhone which sucks unable to track if lost or check battery which you can do with android. Apple bought Beats thought it would be a better option as far as an app but still waiting for it to be available!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are honestly okay at best. I like the features but they dont stay in the ear and just okay for working out. They are cool for sitting around chilling. If you have Powerbeat Pros just stick with those. Battery kife was sub par as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my IPhone and has now issues connecting to any of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones but lacking some of the more advanced features found on airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay in ear when you sweat, barely touched it and music pauses or calls hang up. Sound is good but other issues makes me wish I’d stay with JLab or Skullcandy Bluetooth headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a while back and it’s okay. My case doesn’t hold charge, the sound quality is not the best. Noise cancellation but you still hear sound muffled

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Failed Pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear bud connected even after multiple resets. Returned quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Especially with the work I do. I highly recommend these headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not New when sold as new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Apple as they never worked & was told these had been sold 11 months prior and if I hadn’t had receipt I would have been out of luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MarvinC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome glad I got them. Been wanting these and I'm not disappointed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    TRUE DISAPPOINTMENT, VERY UNSATISFIED, LOW QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo disappointed, their terrible. I actually cant believe these are beats. They are good to listen to but please don’t t to try to hold a conversation, every single time I have even tried to have a conversation it end up with me switching to my no brand earbuds or just talking on my phone. No one hears me everyone says I sound like Im under water or muffled. So if you want them just to listen with then ok, but don’t expect to talk on them. I know beats could if did a lot better than this. Wouldn’t recommend, or definitely wouldn't buy them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i have been a huge an of these for years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great little buds with amazing sounds. Still learning how to work them without hanging up on people but otherwise definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from airpods to these. Im never going back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I’ve ever had so far. Works great, will recommend to friends and families

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointing for Beats. Fail.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming, to say the least. “Instructions” were a little slip of paper with pictures. Had to find info online, which was admittedly good. Sound was ok, person listening to me on other end of phone conversation said not great clarity or volume. Had for 2 weeks and was unable to charge with any kind of consistency as well as had difficulty with the pairing. Expected a lot better from Beats. Refunded and got the AirPods Pro so as not to have to potentially deal with it again.

    No, I would not recommend this to a friend