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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 8,360 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Malfunctioning and I’m now using it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect when u connect it n when u open the case it disconnects

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT for small ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall underwhelming performance. I have small ear canals and even the smallest of the ear pieces popped out of my ears within seconds. The audio wasn’t the best, the controls were nice that’s about it. Very unsatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can hear every in the background even with noise canceling. I drive a semi and use the Powerbeats pro that hook over your ear instead of my blue parrot and they are truly the best. Thought I’d give these a try so nothing was over my ear and they are no where compared to the other beat pros. Don’t go as loud either when trying to hear other person

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great option for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. True to description on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Not Great, Lacking Features With Lower Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good not great. I'll start off by saying the fit on these are amazing and the sound is pretty good as well. They aren't quite as clear as the Sony WF-1000XM4's but they do have better bass than those Sony's. However if you are use to a high end earbud like those Sony's or the Bose's high end everything on this set is really just cutting corners. Cons No wireless charging No in-ear detection Microphone isn't very good Noise cancelling muffles sounds but they aren't really cancelled you can still hear outside sounds I don't like physical buttons on earbuds because you need to have a good fit and once you have it you don't want to move it around by hitting buttons so touch controls are preferable on buds. So ultimately I decided the Sony's were worth another $130 for all of those features to really have a truly great set of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Beats headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color blue and waited for to come in!About to shift back because having issue hearing conversations! But they are definitely comfortable for earlobes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not good and noise cancellation is not working properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst headphones I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnect easy Not noise canceling Other caller can never hear me Die quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone fore the price would buy again xool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great sound. Light weight

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats are usually excellent. But they fall out while you are walking. They switch back and forth to on and off while you are using them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great and love it My son love it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Studio beats by Dre review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price as well as user friendly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for overly active athletes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay well in my ear. It has popped out of my ear few times now. I don't know how this device can be good for someone who is a runner. Just by walking to and my house this popped a few times aside from outside my home.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not a good holding on my ears, the calls in don’t take well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible earbuds for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent these back. I have a 30 dollar pair of skull candys that have way better noise cancellation then these AND the beats skipped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy somewhere else!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I wouldn’t know what these are like since I ordered them a week ago and were supposed to be delivered two days later. Long story short somewhere between Best Buy and FedEx my package was lost. Neither side was really any help so I asked for a refund. Oh by the way I ordered the same ones from Amazon and they were delivered 24 hours later. P.S they both shipped from the same town

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth it, if I weren’t so busy I’d taken them back to best buy plus my store near me was closed for remodeling so I missed my window. They don’t cancel any noise, the other person can hear you and whatever else is own around you including a car passing on the street when your sitting on the porch. These aren’t worth the money I spent on them. Definitely will not be buying another pair, should’ve stuck with AirPod Pros. THUMBS DOWN

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and the sound but they fall out in mid chew, walking, laying down. You have to be completely stiff to be satisfied with the music.

    No, I would not recommend this to a friend