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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 8,360 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and noise cancelling are 5 star quality!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Turn the Beat Down

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected something more. This pair did not live up to my expectations as a Beats product. Does not stay in the ear well and it’s overall look didn’t scream Beats by Dre’. I did however like the smaller case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gbgb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent listening pleasure enjoyment. Easy to net

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. The noise canceling works really good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No practical design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like them. They won’t stay in my ear. Only able to use if I plan on sitting in one spot. Wouldn’t dare walking around with them in for fear of losing them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good headphones, however was expecting the sound to be bit more intense but that’s all based on preference - also good bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancé loves these ear pods!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible earbuds, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound, terrible fit. Was sick for a couple of weeks and could not return within Best Buy’s incredibly limited 15 day return window. They refused to accept return and now I have to deal with the manufacturer. After years and thousands of dollars spent with Best Buy, I’m done. Most importantly, these cheap earbuds are terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I returned these is because they are not comfortable in your ear. Air pod 3rd generations are the better purchase. These headphones bother your ears after 15 minutes of use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've just got apple AirPods after the first couple of times I used them to work out they started acting up. It said water and sweat resistant but now every time I use them to work out the noise sounds all scratchy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone Muffled

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for 6 months now and had to send them out under MFG warranty due to people stating they cant hear me when I am talking. The replacement buds still have the same issues so this is a bit frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    boooo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not comfortable and fall out of my ear often. They do sound okay but annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lost the right earbud and case within two days I don’t recommend this product #1 it’s small easily misplaced #2 no warranty coverage for lost or theft which was a total lost for me as the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very poor model. I regret making this purchase because it would stay in my daughter’s ear. Every time they put it in their ears it falls right back out. Both of them end up losing them . This purchase was definitely a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone case will not charge, will be returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great speakers, bad microphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were great. Microphone not so much. People I talked to on the phone could not hear me well at all. Returned to the store and purchased AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed bday gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually grab every pair of Beats that come out but I couldn't wait to return these. The thing I didn't like the most is that they kept falling out of my ear so I ended up going with the wireless Pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best in the market. In my opinion the original AirPods by apple were better for the price range. These feel extremely cheap and low quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    released too early. too many issues. does not connect properly. after a period of time content listening too becomes inaudible, terrible disruptive sound projected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds did not always work from the very beginning. I had to return them and switch to apple products.

    No, I would not recommend this to a friend