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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 8,360 reviews
  • Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the fit and was really hard to switch between devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I was looking for noise cancellation doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality and they weigh alot for your ears to have in them for a long period of time, also the hang up button is the stupidest spot ever, so just making sure they are pushed in properly will hang up your call if your not careful,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good quality but wont fit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit my ears so I had to return then :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to big Not comfortable at all very very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I’ve used beats for years but these pooped out really fast. I also felt they were constantly about to fall out. Bused for less than 6 months before they stopped working and had to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Huh?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and sounded like they playing through a paper towel tube.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all 3 ear pieces and none of them stayed fitted inside my ear..I work inside a factory and couldn’t hear the my music over all the noise inside factory..I have air pods and I personally do not think Beats are No better then Air pods#SAME

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to receive or made calls way to open if it fails out your pocket

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ears are small, they do not fit.If your ears are small, they don’t fit very comfortably.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are no good for athletes. They pop out. I am a runner and do CrossFit. I constantly have to reinsert these pods. They are meant for those who will not be active. The old wired headphones are better than these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When listening to music it still keep playing when it’s not in your ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy if you have small ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out everytime. No matter the size of buds I change it to. I haven't used them since because i am afraid to lose them $99 for nothing because they are no longer returnable. Sad customer. Thanks best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to set up sound not great compared to air pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage don’t know how Dr. Dre slapped his name on this product!. Bluetooth keeps on turning off. Don’t buy this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these. The left one makes a constant buzzing sound before I even turn the music on. It’s all I hear in the left bud. Don’t waste your money. I’m surprised this actually happened. So trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No battery life at all!!! I have had these things for 3 weeks and allowed them to charge completely, they die after 3 or 4 hrs, I am most definitely returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling off my ear. Did not met my expectations.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbuds is static and is not working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats low quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not have noise cancellation they are very noisy and lots of static. People on the other line complain that they can’t hear me and that’s there’s too much noise in the background.

    No, I would not recommend this to a friend