Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 8,360 reviews
  • Rated 1 out of 5 stars

    My second pair to go out.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never dropped them or messed with them and both are making a ringing noise. Last pair i had one fo fhe ear buds did the same thing thats why i got this pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not your bud, they are your enemy to your ear hole

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones felt cheap and easily broken, the buds hurt my ear holes and the bass was trash

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont have them ship, pick up in store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered didnt get the Beats until 6 days later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice for the price but they don’t fit in my ear as well as I would like them to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service after sale.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box rated excellent. Stopped working 20 days after receiving them. Was told they were out of the return period. I asked to return and pay the difference for a brand new pair, was told no. Many other options for purchase. Will go elsewhere next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and uses all the time. He was able to catch them on sale which really helped!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy AirPods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is trash and they don’t charge well. I’ve had them for a week and a half and I have never been able to charge them to full capacity with me having them on the charger for hours on end. The connection time to sync them to your phone is slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality Very poor quality not recommended to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it comes with different sizes, the rubber pieces that go INSIDE the ear aren’t comfortable. Using the smallest ones, it still doesn’t stay well inside my left ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was only lasted 3 hours. Sound quality wasn’t very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible always falling out of the ear don’t recommend if u work outside horrible product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Highly disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with high hopes being that they were Beats brand and that they were "studio" quality. I was highly disappointed. The sound quality was terrible. I could hear more bass from a corded pair of Gen 1 Apple earbuds. The fit was decent but only temporarily. They kept working their way loose. (Yes, I tried all of the silicone tips) The noise cancelling was what you'd expect from an in-ear device. It's only as good as the seal. Overall, I was not impressed with these earbuds and I would never recommend these to anyone. Save yourself some money and look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats studio buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats and are severely unhappy with the quality. They fade in and out while in a gym with a lot of people, and the phone quality while on the phone with someone is horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds only thing I don't like is it comes out of my ear but that might be my ears fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are so much more compatible with my phone than the other pair I had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stole item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recieved them because someone stole my package, and customer service declined the replacement. So i could never even try them out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3 set of Beats I buy for family. I’m glad they come in different colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    absolute disappointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these less than a month and the right ear bud is already broken. It has a constant ringing/crinkly sound when you put it in your ear. Completely disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was expecting so much more from Beats. I have generic earbuds that last so much longer. The case loses charge quickly and most of the time when I am putting the buds in my ears the battery is almost half gone. I charged the case a couple days ago and only used the buds right ear 5 hours and left ear 2 hours yesterday. Today I use them and the right ear only lasted 3 hours and the left ear is only at 61% when putting it in my ear. The generic one's case would last over a week before I needed to charge it. I purchased these 11 days ago and I am hoping I am not out of the window to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t cancel my order

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please cancel this order. I try to cancel my order and it will not let me

    No, I would not recommend this to a friend