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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 8,360 reviews
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are the worst wireless earbuds I ever had. I haven’t had for 30 day’s and they won’t refund them. NEVER AGAIN BUY FROM BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible… not worth the money. They’re garbage!!!! DO NOT BUY!!! They don’t stay in your ear and they drop calls and disconnect. Save your money just get ANYTHING else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats - Don't let the name fool you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the brand being Beats I expected the sound quality to be better. I could have saved money by buying just a cheap pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $100 down the drain i dont even get 3hrs of music play on a full charge the right ear bud dies 2 times faster that the left and it has chagring problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life sucks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones suck. My Amazon cheap ones would last 3 days on the battery. These last like 3 hours. Wouldn’t recommend, wouldn’t buy them!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t waste my money on these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful, sound quality is poor, battery life is poor, and man are they painful to wear even when you try the different ear pieces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them so much I ordered another pair for my boyfriend and cousin.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truckee connecting these and battery life is short. Great for about 1 to 2 hours of wait time without listening but less time of your listening to something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these but to be honest they are terrible. No matter the size of the ear piece you use they do not stay in the ears. If I could return them I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my grandson’s second pair. Love them and trying a new color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday. Ontrac lost product or stole product. Had to wait 20 days back and forth and finally got refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! The buds require frequent adjusting to keep from falling out of my ears. The sound is okay. I would purchase the Apple Beats Fit Pro rather than this product. Case feels cheap. The buds are very light.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally it is so good i love it and i will buy the new one for my brother

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds goes dead in 5 or 6 hours. worst life of air buds I've ever had. DEFINITELY NOT WORTH THE $150 I PAID.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great product...but unfortunately, they were stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love them. They won’t put them down. It was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS ROCKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Second set! Need two pair one for office one for home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work good on apple music, cant get them to work on anazon music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life, weird software issues when trying to use just one headphone at a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable and overrrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried every size of the rubber tips and the ear buds constantly fell out of my ears. They never sat comfortably in my ears. Would not recommend.

    No, I would not recommend this to a friend