Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 8,360 reviews
  • Rated 1 out of 5 stars

    Don’t buy them

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse thing the sounds sucks and the they constantly fall out of my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst. Falls out constantly. People have a hard time hearing me speaking. Do not purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 hour use time, it aint reallly worth it. I would recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i hear is background noise on the receiving end of phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no microfone for mobile. Hard to connect inside eard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No beats buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't worth the money! Sorry sound quality for music. No bass. Had to use an equalizer app for better sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It broke in a few weeks

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in a few weeks, the right side started to fail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ppl say they cannot hear me when I use them for calls with work. I would not use them for calls just music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t sync up with my iPhone Consistently and battery life is very short!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of interference Right side is louder Going to switch out to a better device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fit and overall noise cancellation and quality. Get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come a little loose after a while and causes a little pain in the ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive to the touch. Can't adjust them in the ear without disconnecting a call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gummy part does not sit right in the ear and it breaks up a little when im outside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product…horrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute garbage - and the Best Buy customer service wasn’t better. - the don’t sync up nearly as easily as iPods, even to Apple phones. - they don’t fit well in the ear - forget about them for any sort of physical activity - the connection drops briefly all the time - I’d say the sound dips out then picks back up at least 3 times per hour of use - there’s a buzz in the earpieces when the volume is even moderately loud. As to the last issue: I recognize this could be my pair. So I brought them back to Best Buy to exchange for another pair. Apparently it was LITERALLY 3 days after the return window (which is now 2 weeks, apparently)…so they wouldn’t do anything. Even though I said these ones could be defective, they said I’d have to take it up with Beats/Apple’s warranty. Don’t buy these under any circumstance. Buy iPods - and buy them from Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item #1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sgolen and returned with smart lightbulbs that was stolen from my house and car with reciept.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good on phone calls great for just music......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small. I dropped 1 and lost it in a roller. Might work for a office person

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the sound but these it slipping out my ears. not a great fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. And will not refund or exchange. Poor product.

    No, I would not recommend this to a friend