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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 8360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 8,360 reviews
  • Rated 1 out of 5 stars

    A joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equal to $50 pair. Horrible sound reduction. (I laughed) Horrible bass. No where near the competitors. Don't waste your money. Go buy samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the worst earbuds, they don’t stay in ear and when you push back in it changes the song. Very weak design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wack bs purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst beats ever. They don’t stay in your ears and fall out constantly. I would love a refund or something but the time has passed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones i ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own an apple device and using samsung headphones. These are terrible. Battery life, horrible. Phone quality horrible. Never pair and drop constantly. Apple and beats should be ashamed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas gift fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not what it should be. The charge time is less than 30 minutes. I will be bringing them back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item then not even a full week later the charger port is broke, and won’t let me charge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEATS BY DRE DON'T BEAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ONLY HAD THE EAR BUDS FOR A MONTH. AND THE LEFT EAR BUD NOW DOESNT WORK PROPERLY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats wasn’t for me they wouldn’t stay in my ear kept falling off and I didn’t like the sound quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are trash dont buy my right ear bud stop working out of no where and they trying to charge me 83$ for one bud that i had for 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. Returned them and upgraded- STILL WILL NOT HOLD A CHARGE. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling off my ear. The is no good! I should’ve gotten the Apple AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beatsearbugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t last long I may talk up to two hours and they die really was a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got Beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out your ear not comfortable in your ear and you cannot hear on the phone when you try to talk to someone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't stay in my ears but had a great sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate them! No one can hear me off them & they constantly fall out my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge don’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work for long after being fully charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing but battery life is trash . Had for maybe a month and case doesn’t charge anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sounds when making a call ok ok ok ok ok ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color but that is about it. Unfortunately not only did they not stay in my ears, only one worked, and the one that work dis not cancel out the noise. So disappointing. They will be going back and I will stick with air pods. I don’t know how the battery life is because I didn’t make it that far but will give it an average rating to be fair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and do NOT buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay charged for longer than 4 hours. These don’t stay in well at all and when you adjust them you turn them off due to placement of buttons. Buying another pair of the Powerbeats pro. Had those for years with never an issue.

    No, I would not recommend this to a friend