Customer Ratings & Reviews

Don't get bamboozled by the Beats brand name like I did. - Noise cancelation seems non-existent. - Sound quality is decent but not on par with the price tag. - Couldn't get them to connect to laptop. - Packaging didn't come with touch-function instructions.

I would spend the extra money to get a better set better life sucks quality is ok but could do better.

Doesn’t stay in ear when you sweat, barely touched it and music pauses or calls hang up. Sound is good but other issues makes me wish I’d stay with JLab or Skullcandy Bluetooth headphones.

Easy to use. Comfortable in the ear. Very good sound quality. Really wanted the moon grey color! Thats the only bad thing i can say is wish theyd had more of that color!!! Loving my Beats so far!!! Get you a pair while they’re in sale for $60 off!!!

Sooo disappointed, their terrible. I actually cant believe these are beats. They are good to listen to but please don’t t to try to hold a conversation, every single time I have even tried to have a conversation it end up with me switching to my no brand earbuds or just talking on my phone. No one hears me everyone says I sound like Im under water or muffled. So if you want them just to listen with then ok, but don’t expect to talk on them. I know beats could if did a lot better than this. Wouldn’t recommend, or definitely wouldn't buy them again.

Always falling out of ear not comfortable at all n call quality not soo good

This item wasn’t for me. No matter what size cove I used they wouldn’t stay in my ear.

The pros - Aesthetic, Deisign is Nice & obvioiusly the Bass is great. Battery life is solid and reliable. The cons - These buds cant stay in your ears ( even after switching bud tips. When adjusting the earbuds they make this weird synching sound wich can be aggrivating. And after having these for a few weeks i can say that i have olaced these in my ears incorrectly several times.

Got these on special. Had the original airpods that were just no longer holding sufficient charge. Loving the noise canceling aspect of these. They are easy to use and sound awesome too.

The sound was great but they didn’t stay in my ears good at all, with any of the attachments

The sound is ok but the fit in the ear is terrible. I have Sony buds and they “ rotate” well in the canal to give you a nice fit blocking the external noise. These beats buds are uncomfortable in the ear and they could do a better job at designing them.

Excellent for music. I don’t recommend them for workouts as for me the left one seems to always fall out after a few min of running.

The sound is very distorted. The active noise cancelation is poor compared to other brands.

The earbuds go dead way to fast even after you have had them on charger all night..

I don’t like that they fall off my ear constantly. The other issue I have is when I answer the phone or make a phone call the speaker sounds awful. I would have preferred air pods .

i guess my ear hole is too small. now i know how those who are violated feel.

Your return policy is not appropriate for individuals that are on a core membership. The policy is at 14 days and should be for everyone under this membership, a return being 30 days. This type of separation is aggretious and longer time frame should not only be extended to silver and gold members, which is prejuditial. If you allow anyone to have your store card then the same courtesy should be extended to all card holders. This only deters further business from going to you but to someone else like walmart,

Battery life is not good at all. Only last for 4 hours, and even inky using one ear bud, the one that’s not using also looses power. Worse purchase in ear buds ever!!!.

Waste of money. The sound quality is poor, people complain they can’t hear me while on phone calls…

sounds good but the battery does not last that long.