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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11199 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 11,199 reviews
  • Rated 5 out of 5 stars

    Flying quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, but small and easily dropped so be careful on a plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Latest technology with awesome features. Got good deal from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, feel better than other brands so why pay more

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wonderful fit and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but they fit amazing (dont fall out while working) the sound is clear and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a love connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great. This would’ve been perfect. If it didn’t keep falling out of my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid Blueberry Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent noise cancelation and transparency mode. Pops in your ears pretty nicely. Definitely a solid on-sale purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Buds- great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these for the gym and they are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for TV Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work well for my purpose. I use my headphones and earbuds for watching TV. Pairing up to the TV’s (Samsung) Bluetooth. They did not pair well, plus when it did, it sounded very low. Unfortunately I will be returning. I gave the review 3 stars because they did pair well with my IPhone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she loves them! She’s needed headphones for a while. These were recommended by my close friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average headphones with no bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats aren’t for everyone, if you have small ears they will hurt after a while. Used them during the gym and keep falling out due to sweat, had to adjust them every 10min and after the workout left my ears hurting. Sound quality is average, bass is no where to be heard. Regular AirPods have better bass. Only nice thing about them was the noise canceling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of ear easy. I don’t think they work well for someone who is active. Sound is great though.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    WAY too harsh..

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound was WAY too harsh for my liking. They are very clear buds, but there's almost no bass, couldn't eq it up, and they sound as tinny as an AM radio at times. They also have a heptic button (not touch) on each Bud, touch controls can be set up for volume up-and-down OR ANC Sound control (not both at same time), phone answering, and track playback controls good. ANC was barely noticeable, but it did add more bass. For the same price, the Samsung Galaxy FE buds were more comfortable, a warmer sound, blew the Beats away in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t meet expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud would not charge and there were connectivity issues to iPhone. Had to reconnect every use. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Worked for the price but I would recommend just buying AirPods.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Studio buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good and all but they are simply too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new beats earbuds... they are amazing and best buy had a really good sale price. I also received my earbuds ahead of delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better and cheaper tyan the AirPods. I like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sadly disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really high hopes for this product, but I am sadly disappointed. The earbuds are very uncomfortable and won’t stay in place (even after adjustments) The sound quality is amazing and that’s the most positive thing I can say. They’re compatible with iPhone, however, sometimes they will not pick up a phone call. I’m very disappointed, would not recommend at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these on Amazon for $40 cheaper than what Best Buy was offering..so I went inside to see if the price could be matched and it sure enough for price matched so I was able to purchase it with Best Buy,thanks for price matching Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but didn’t stay in my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones seems great. Sounded really good. Just didn’t stay in my ears and I had to return them.

    I would recommend this to a friend