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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11201 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 11,201 reviews
  • Rated 4 out of 5 stars

    Prefer apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband only used for a day but preferred apple as the quality was better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Like the bubs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bubs the sound and the they fit in the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get these on the cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding earbuds for the price. Beats has always been a good product. The price and product confirm that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy them, but they slide out my ear a little to often

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge for the case is not good. It holds bare minimum

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats headphones they have the best music experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my teen for Christmas. He loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't all that great!! If battery life was better, they would be great earbuds!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way to charge the gift I gave- I feel horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to give these a great review but I can't charge them because they only come with a cord that uses a "c" cube that is not included. What a dumb idea selling a product that is rechargeable without included the charger. It's not like we paid $10 we paid $100 and yet no way to charge it. There wasn't a sign that says if you buy this product you need to by a charger for it. I had 2 sales people help me buy 2 beats items and neither one said make sure you have a C cube or here you can buy a beat buy one for &10 or an Apple one for $20. Talk about looking dumb giving a present that can't be used until the gift giver or receiver goes and buys one. I'm sorry but this cube is not a common item yet like the usb. Come Christmas Day how many people will receive a product from Apple or beats and not be able to use it?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I shop at Best Buy is great quality product and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my son. He loves them and I am happy because he is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are kool but my galaxy buds in my opinion are better. these beats get really loud but get out of control if you know what I mean please don’t kill the messenger but I would have rather them limit the volume and retained the quality of the music being played than let it get so loud that it stop sounding good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review is

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take some time for adjusting and easy to lose. Other than that I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, So good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I like the new beats bluetooth! I haven't had a chance to run with them, but I hope that they will stay in my ear and not fall out as others have.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound so crisp and clear and the bass is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Cool!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need ideas for a gift for the holiday? Grab you one of these! Always brings a smile to the kids face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years of having these beats they still work just as great as the day I bought them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was the volume is not great quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not satisfied at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fall from my ear it takes a couple of times to connect to the phone when I'm speaking to someone they hear everything in the background and I can hear everything also I changed sizes still falls out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Quality?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice Bluetooth device but not what I anticipated. Beats are typically known for the high quality of sound and being the studio version I assumed it would be no different. The Siri commands are a little streaky at best. The noise cancellation is also a bit average. Returned.

    No, I would not recommend this to a friend