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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 11,189 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Slip out my pocket

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Earbuds are the basic entry into the Beats line. The bass is not heavy like I was thinking they would be. There's no wireless charging. Don't let a Bestbuy Rep talk you into the Apple Care + plan it barely will cover damage to the Buds it doesn't cover loss I learned the hard way. They slipped out of my pocket while I was on a boat. Bestbuy and Apple said there's nothing they can do. So I'm out of $149.99 plus $29.99 for Apple Care+. I feel like I definitely was misinformed about the Apple Care+. Thanks Bestbuy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones headphones of all time, I even got a pair for my dad his been looking for some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always The best for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this earbuds for my wife,she loves Always the best for my wife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great but the battery life isn't great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Bought these for my wife. Easy to use. She loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cute. But the sound quality is not great. People say they can’t hear me when I use them with my IPhone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my beats. I had the original ones that go behind the ear. I decided to up grade an I am happy I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I have had Apple Airpods like forever and wanted to try something different. These are great. So worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than airpods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pair and often find they work better than my airpods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife LOVES them. I am glad I bought them for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with these

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! These wireless headphones. Beats are made by apple. Great alternative to the apple air buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color other than white

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband Loves them! He choose Beats because every one else in house has AirPods-white-so his was a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had me going insane during my workouts hitting prs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, will definitely buy again. Ease of use..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t really stay in my ears all that great and every time I try and adjust them it pauses my song. Sound quality seems a lot lower then the new air pods. Not that great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Only good for listening to music earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good just, terrible mic. Which I guess is what they are known for but that’s not the entire issue with these. They loose charge after 2 hours and for someone who uses them for at least 5 hours in a row, it’s annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot “Beat” these hah

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones work great, easy to use and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Falls out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color but the buds never stay in smh i like the powerbeats pros better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats! Great deal at Best Buy! Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    >Apple Airpods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked these more than his apple AirPods.

    I would recommend this to a friend