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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 11,187 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, they are perfect for gym as well as work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats are good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Amazing sound. Great for quick trips

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Keeping falling off mu ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps fall off my ears and i also found out when I used my messager face time it don’t connect!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else instead.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would’ve done more research before buying. I bought them on sale and thought I was getting a really good deal. I love beats as a brand but lately their products have been mediocre. While the ear piece looks nice, it disconnects frequently, battery life is low (only use them for calls) and it’s just an overall pain to deal with. My return policy expired unfortunately or else I would’ve asked for my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great battery dies so quick Sometimes it makes a Statie noise the noise cancellation does not work very well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing 5⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones perfect fit Perfect for running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as earbuds. Better than airpods lol!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Very good purchase, seals in ears

    I would recommend this to a friend
  • Cons mentioned:
    Transparency mode

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a full week with them. I was so disappointed. The sounds quality is poor. ANC is beyond weak, transparency mode is trash. I bought the AirPods Pro’s and They are beyond amazing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    boooo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not comfortable and fall out of my ear often. They do sound okay but annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good when they are working ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't great when streaming and I'm starting to hear crackling in the left ear bud. The same issue I had with my airpod pros. I'll most likely have to mail them in for a replacement. I haven't even had them 1 month yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones stopped working after 2 days. they started making sparking noises in the ear after a while and didn’t have noise cancellation at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No practical design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like them. They won’t stay in my ear. Only able to use if I plan on sitting in one spot. Wouldn’t dare walking around with them in for fear of losing them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jamming time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color beats are my favorite headphones product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and noise cancelling are 5 star quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gbgb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent listening pleasure enjoyment. Easy to net

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. The noise canceling works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good headphones, however was expecting the sound to be bit more intense but that’s all based on preference - also good bass

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Turn the Beat Down

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected something more. This pair did not live up to my expectations as a Beats product. Does not stay in the ear well and it’s overall look didn’t scream Beats by Dre’. I did however like the smaller case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible earbuds, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound, terrible fit. Was sick for a couple of weeks and could not return within Best Buy’s incredibly limited 15 day return window. They refused to accept return and now I have to deal with the manufacturer. After years and thousands of dollars spent with Best Buy, I’m done. Most importantly, these cheap earbuds are terrible.

    No, I would not recommend this to a friend