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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 11,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancé loves these ear pods!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like them they have this weird buzzing sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I returned these is because they are not comfortable in your ear. Air pod 3rd generations are the better purchase. These headphones bother your ears after 15 minutes of use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Booo no bueno

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good sorry not for me The sound quality is not good Volume not good Poor quality

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t connect fast bad baaaaaaaaaaaaaaaaadddddddd no good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best in the market. In my opinion the original AirPods by apple were better for the price range. These feel extremely cheap and low quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back. The didn't hold a charge long enough. Had to keep twisting them to get them to stay in place.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great speakers, bad microphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were great. Microphone not so much. People I talked to on the phone could not hear me well at all. Returned to the store and purchased AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone Muffled

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for 6 months now and had to send them out under MFG warranty due to people stating they cant hear me when I am talking. The replacement buds still have the same issues so this is a bit frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've just got apple AirPods after the first couple of times I used them to work out they started acting up. It said water and sweat resistant but now every time I use them to work out the noise sounds all scratchy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lost the right earbud and case within two days I don’t recommend this product #1 it’s small easily misplaced #2 no warranty coverage for lost or theft which was a total lost for me as the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really wanted to Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy 3rd Party Eartips: Might only be me, but the 3 sizes provided will not say in ear. Do not use for conference calls: Conversations over 30 minutes will begin to sound loud, staticky, and echoey. Caution to Volume: Putting the volume up to get the same quality as AirPods, due to muffled sound, will eventually affect hearing. Bottom line: As cute as they are, they are not worth the trouble of continuing to use. I won’t sell or give these away; recycling would be best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    EarBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they constantly fall out of my ear. The extra rubber ear tops don’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed bday gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually grab every pair of Beats that come out but I couldn't wait to return these. The thing I didn't like the most is that they kept falling out of my ear so I ended up going with the wireless Pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed them at the beginning but once the year passed, they don't work as they should. Wish I purchased a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work when they want to no one can hear me when I use them on my phone. I've been through the settings multiple times i've reset them.I've done everything I can

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life sound is good. Won’t last a few hours.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    released too early. too many issues. does not connect properly. after a period of time content listening too becomes inaudible, terrible disruptive sound projected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice before the left ear bud stopped working, otherwise great sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    DONT SWEAT WITH THESE. OTHERWISE GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The only drawback is I use them for work and when you sweat the lifetime of the beats drastically reduces. My last ones lasted about 10 months. Still worth it.

    I would recommend this to a friend