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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 11,187 reviews
  • Rated 2 out of 5 stars

    May not stay in

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling off my ears - either I’m working out or sitting in a flight. Changed bud sizes, but nothing worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package is good, and the quality of the headphones are good except the #1 component which is sound. I initially bought them to replace my AirPods Pro 2 but the AirPods have better sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor call quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to a friend, but every time they call—no matter the mode—it sounds like they’re underwater, and I can hear everything and everyone around them more than I can hear them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on the way to work .. and they won’t connect.. can’t return because I work away from land

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Battery life not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the worst … large and bulky do not fit in my ears well would not buy again use is easy and sound quality is ok

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about everyone else but ive had these for a little over a month and already starting to not hold a charge. Beats quality sure has went down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    What i think about

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming though is good. The only down fall is noise canceling isn’t the greatest. Almost not there at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best earphones, noise cancellation is fine but they are not comfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds cuts out often!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones cut out every 5-10 mins. Not sure if it’s a Bluetooth problem or what but very annoying. Sent to apple to get repaired and they sent back saying there were no issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I would not recommend!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend. They fall out of your ear easily and with the slightest touch, you’ve hung up on the person you’re talking to multiple times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muffled sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music not for phone calls. It’s very, for the other person on the other side to understand anything I SAY. Very disappointed, especially for price . I could of purchased Apple again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awkward Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit in the ear was awkward. Did not like, was really hoping for a the perfect fit along with a solid sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this earbuds, the shape is not comfortable and it has a lot static noise. This were brand new.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, it also cancels noise, but the battery life is not good. It may last for about an hour. Then it has to be charged again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    See for yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair that I purchased had a lot of static and just kept randomly hanging up, and didn't hold a charge so I had to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound so greats on these beats but dose give you ear fatigue after an hour of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are okay. Not super comfortable, but not bad. I returned them because the noise cancelling worked on and off but was not consistent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made, not a good value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not noise canceling, they start cutting off even when my phone is in my pocket. Yesterday the left one just didn’t work until I put it back in the case and closed it. Not 30 foot range at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too tunnel sounding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these as I love my wireless beats headphones. These are not great, they run soft sounding. I feel as if I am in a tunnel when I use them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt hokx a charge very long and constantly drops calls from my watch if i turn my head wrong! Lame.

    No, I would not recommend this to a friend