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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 11,187 reviews
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ears, no different from the other cheap brands you only paying for a name.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Sound is horrific. The volume will not turn up and has a hard time connecting to bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyody complains they can't hear me on them and they fall out easi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms. B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like them. I can’t talk with them, if someone calls me they can’t hear me. I’m going back to my Apple AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best buy is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound wasnt great. I had to return them and go for the beats pro. But best buy was great(:

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Freedom of wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a Christmas gift. It was something she wanted. So they haven’t been used yet. But I will bet they will be used a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hard to Connect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very difficult time connecting to my apple devices. Ended up returning these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't recomend, better value options out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommended as the left ear bud developed a cracking noise. The noise canceling is not great either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that they fall off my ear constantly. The other issue I have is when I answer the phone or make a phone call the speaker sounds awful. I would have preferred air pods .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they fit your ears, I suppose they'd be great. Unfortunately, these would not stay in my ears for longer than 3 minutes no matter which size earpiece I put in. They offer three different sizes to swap in and out, however I feel like the material is far too slick and they didn't meet my expectations at all. I had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple's example of how to eat a good brand

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The awful battery lasts around 3.5 hours. If you have 2 long meetings back-to-back it is impossible. Not to say If you have a long flight. Quality of sound... identical with my 5 years old Sony WI-C200. Annoying noises when used with noise canceling in quiet places. Unusable with a PC. Many weird skips and interferences. Back to SONY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound goes in and out and eventually cut out of one headphone. Called beats but nothing was resolved. Would not recommend. I’ll stick with Bose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I hope they fit your ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears. When they stay in the sound is great, I’ve tried the different tips that are included.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Auricular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died too fast and rhe volume is low poor batteries poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prejuditial return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your return policy is not appropriate for individuals that are on a core membership. The policy is at 14 days and should be for everyone under this membership, a return being 30 days. This type of separation is aggretious and longer time frame should not only be extended to silver and gold members, which is prejuditial. If you allow anyone to have your store card then the same courtesy should be extended to all card holders. This only deters further business from going to you but to someone else like walmart,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    So sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds and I still haven’t gotten them to work on my Bluetooth device on iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit well. Buds kept falling out. Noise cancelation wasn’t great either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because they were red but very disappointed they fall out my ear all the time and don’t hold a good charge apple is definitely the way to go

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just Ok, so I returned them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like them as they were not of the best sound quality. They were ok, however not worth the money. The noise cancelation in my opinion was not very good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They didn’t do what needed to be done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have no bass. The noise canceling is trash. The AirPods are maybe $20 more and are far superior. I ended up returning these after a month. I just couldnt with the poor sound quality. The ear fit is awesome. They never popped out. It works with Hey Siri. You can even transition from noise canceling to off just like AirPods. The case is slimmer compared to the AirPods Pro and AirPods. I usually like beats produce. The quality just wasn’t there for me. Connects to your phone just like AirPods do. Super super simple.

    No, I would not recommend this to a friend