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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 11,187 reviews
  • Rated 2 out of 5 stars

    Spend the extra money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would spend the extra money to get a better set better life sucks quality is ok but could do better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. I will not be buying this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse product ever by Beats/Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, out the box I thought they felt cheap, just not the quality I was expecting from Beats/Apple. The usb-c is the only good thing about these. Sounds not great, but okay. Noise cancellation(or ANC) is horrible, I couldn’t tell a difference between that and transparency mode. They won’t pair with multiple of Apple devices, if paired with iPhone it won’t pair with Apple Watch or iPad. Which was disappointing when I took them to workout and had to lug my phone around in the gym. Taking back fo sho, not worth $99.99.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones for commuting on the bus. Just wish they came with software on my iPhone like the jabra elite 75t headphones do which gives a better user experience. Do like the for the price they integrate very well with my apple ecosystem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in ear that well, switching from noise consolation to transparency isn’t the smoothest have to do it multiple times to get it to work correctly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible music quality, spotty connection with iPhone. Horrible product with horrible service at least buy it somewhere else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have had the Apple AirPods, U will definitely notice the difference! Not as Good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality when taking calls is horrible, however it's ok when simply playing music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They fall out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fall out no matter what size you have . Wanted to return them but didn’t feel like all the hassle since I opened them. Apple !! You should have samples one that don’t work . So people can see how they really feel before buying. The earbuds are the most important ones to try more then headphones..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always falling out of ear not comfortable at all n call quality not soo good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats buds are a No-No!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very distorted. The active noise cancelation is poor compared to other brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never will purchase again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like these at all. They don't block out excess noise, they drop out of my ears constantly, when talking on the phone they drop and hang up the call, the charge is horrible, and even leaving a voice message with them all you hear is outside noise. I wouldn't purchase these again. I waited too long to return and I wish I had not waited. I would love a refund on these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The earphones that can't stay in.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent but medicore bass. Even with 3 different earbud sizes, the earphones fall out consistently and are not sweat resistant in the least. Not good for working out or even brisk walking as I find myself constantly readjusting the earphones as I walk to my job in Manhattan. Noise Cancelling feature is decent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. The sound quality is poor, people complain they can’t hear me while on phone calls…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just a bad pair I got had a lot of static and were very low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds have some kind of weird noise when in a windy environment and near magnets. I'm unsure how to return now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great when you’re listening to music but they don’t stay in your ears well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive pops out your ear to easy i purchase 4 headset and everyone lost at least one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No my cup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these I didn’t like how the felt in my ear so I returned them for AirPods Pro’s

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not phone call friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed they do not work well fir phone calls. Only the music is amazing

    No, I would not recommend this to a friend