4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 11,187 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was ok I mostly use transparency mode I love to be able to listen to my music while still being able to hear the world.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put these in my ears they were VERY uncomfortable even when I changed out the silicone ear pieces. Also, when I got these they wouldn’t charge right. I don’t recommend. Instead of these, get AirPods. They are way more comfortable in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the Money!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power drains from these buds very quickly so bad that I am now forced to purchase Apple ear buds due to the poor quality of these ear buds. ts. Power doesn't even last long enough for a 4-hour flight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care repair denied in store

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it from Bestbuy. The geek squad associate and manager wasn't willing to assist me. The sn was a little faded and she said she can not help me i took a picture of it to blow it up and i was able to show them that the sn matches but she was worried about getting a ding and chargeback from apple. Bad service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves these he uses them everywhere he goes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last that long. I dont recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good so fair but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I turn them up to loud it makes this static sound they don’t feel as loud as the red beats

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't find the right fit for my ear and the buds were hard to hold. They were returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to connect to my television. The sound is "glitchy" and they don't fit in your ears well. This is the 4th style of Beats I have owned and every new version seems to be worse than the one before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The left bud stoped working after two days

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gon hdjd didnd dndidnd. I i u n n n i n i idodkd did do

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in your ears and don't stay charged very long. Really don't care for them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok. But don’t waste your money. One of them stopped working after a few months. Use your money to get AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best ,they fall out my ear .but it could just be my ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad call question

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls sound like I am far away, wouldn’t buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muffled sound, uneasy fit in ear. Easily came out of ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these ear buds. Not loud enough. Charging case is slippery too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too tinny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Very tinny and low volume. Expected better sound quality from Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this as I didn’t like the sound quality. I’d rather stick to my AirPods Pro

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great But not that great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance. they dont change ur earbuds if one gets lost

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it in my opinion.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re better off saving a lil bit more and get the airpods pro if you’re using an iphone.

    No, I would not recommend this to a friend