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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 11,187 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great! Recommend them. Bought for my husband to use when doing yard work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not your bud, they are your enemy to your ear hole

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones felt cheap and easily broken, the buds hurt my ear holes and the bass was trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Build

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last a year. The left headset stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime im talking on my beats there’s a loud noise that sounds like lots of static. This happened the very first day i gave to my for a Christmas present. Will return them for the new apple AirPods now .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but there uncomfortable in my ear. Mabey if they made it a little biger then yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds with good listening experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range and listening experience. I got it at a discounted price of $89.00 and worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My second pair to go out.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never dropped them or messed with them and both are making a ringing noise. Last pair i had one fo fhe ear buds did the same thing thats why i got this pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for a Month of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked for less than a month and when I contacted Best Buy they wiped their hands of the problem and told me to contact the manufacturer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t cancel my order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please cancel this order. I try to cancel my order and it will not let me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got got these for a gift for a friend. Friend says they are very nice and work really well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in your ear and very sensitive to toucj

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice for the price but they don’t fit in my ear as well as I would like them to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    But Air Pods Pro Instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these due to poor sound quality and inconstant connection with Bluetooth. For being a Apple focused product this one sure missed the mark. Don't try and save money buy the Air Pods Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible always falling out of the ear don’t recommend if u work outside horrible product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont have them ship, pick up in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered didnt get the Beats until 6 days later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and uses all the time. He was able to catch them on sale which really helped!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service after sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box rated excellent. Stopped working 20 days after receiving them. Was told they were out of the return period. I asked to return and pay the difference for a brand new pair, was told no. Many other options for purchase. Will go elsewhere next time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stole item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recieved them because someone stole my package, and customer service declined the replacement. So i could never even try them out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it comes with different sizes, the rubber pieces that go INSIDE the ear aren’t comfortable. Using the smallest ones, it still doesn’t stay well inside my left ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. They keep falling back it of my ears. They are not Bluetooth capability to my laptop. Also not capable to use in my iPhone 12 Live Listen feature.

    No, I would not recommend this to a friend