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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 11,187 reviews
  • Rated 1 out of 5 stars

    1 star does not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate them! I want to return them but have misplaced them. No one can hear me only my back ground. Someone said they’re only good to listen to music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and bad design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and echoes voice while in the call with someone. When ever I talk on the phone, other side hear their own voice. It also does not set in the ears properly. Easily falls off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad and I would not buy them again. They don’t stay in my ears with any size and the battery life is sub par to my JBl ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes for a great Christmas gift. My grandson will definitely enjoy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love them! I use them all the time, just about every day! Thanks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling has been going on for over 3 months. They would not exchange them I was under warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just get the Galaxy Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Samsung Galaxy Buds. They don't sound as good, case is cheep feeling, hard to open with one hand. Also the Beats don't stop playing music when you remove from your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a family memeber they loved them so it was a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey for the bad shuffle voice sounds probably wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Studio earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds to use for traveling and working out driving sporting events

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan the ear buds are uncomfortable and when on a phone call the other part can hear my background noise over my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling out my ear. Sometimes the person on the other send say they can’t hear me and i sound muffled. I should have stuck with my AirPods .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats - Don't let the name fool you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the brand being Beats I expected the sound quality to be better. I could have saved money by buying just a cheap pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for a gift ! They are nice and got some free months of music !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have a hard time hearing me when I’m on a call

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these at a great price. My son loves them and uses them all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life sucks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones suck. My Amazon cheap ones would last 3 days on the battery. These last like 3 hours. Wouldn’t recommend, wouldn’t buy them!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t waste my money on these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful, sound quality is poor, battery life is poor, and man are they painful to wear even when you try the different ear pieces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase from Best Buy. They beat everyone on pricing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $100 down the drain i dont even get 3hrs of music play on a full charge the right ear bud dies 2 times faster that the left and it has chagring problems

    No, I would not recommend this to a friend