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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 11,187 reviews
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these earphones dont have the best quality in calls sounds very static and just not very clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truckee connecting these and battery life is short. Great for about 1 to 2 hours of wait time without listening but less time of your listening to something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday. Ontrac lost product or stole product. Had to wait 20 days back and forth and finally got refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass it on by

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are horrible and don’t work well At all. They stop working when they feel like it and have a LOT of outside noise amplified

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are the worst wireless earbuds I ever had. I haven’t had for 30 day’s and they won’t refund them. NEVER AGAIN BUY FROM BEST BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them so much I ordered another pair for my boyfriend and cousin.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible… not worth the money. They’re garbage!!!! DO NOT BUY!!! They don’t stay in your ear and they drop calls and disconnect. Save your money just get ANYTHING else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these but to be honest they are terrible. No matter the size of the ear piece you use they do not stay in the ears. If I could return them I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair, will be given to my daughter i had a pair going on a year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't hold a charge. If I don't leave them plugged in they die before I use them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product and wasn’t able to get a refund after 3 days …… never will shop here again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my grandson’s second pair. Love them and trying a new color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life, weird software issues when trying to use just one headphone at a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Earphones ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the quality that I was expecting, total waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds goes dead in 5 or 6 hours. worst life of air buds I've ever had. DEFINITELY NOT WORTH THE $150 I PAID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! The buds require frequent adjusting to keep from falling out of my ears. The sound is okay. I would purchase the Apple Beats Fit Pro rather than this product. Case feels cheap. The buds are very light.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think mines was defective cause the sound was really low even when turned all the way up. Haven’t had time to take them back to exchange but I think I will on my day off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately arrived broken. Now I am outside for USA and looking for technical assistance in my country

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally it is so good i love it and i will buy the new one for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great product...but unfortunately, they were stolen.

    I would recommend this to a friend