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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 11,187 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio was mediocre; sound of music felt dull no base and didn't fit my ear; kept falling out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think sound quality is that great compare to apple Z

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve return it but accidentally dropped it……..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your $$$!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated for sure. They are not what they are hyped up to be. I like my JBL better. Definitely a let down.... i expected better sound quality from this product as everyone raves about them. Maybe it is this model... or my adjustments. Bass is subpar, fit is uncomfortable, they make weird noises when u adjust them, and music is way high pitched! Ugh. Get it together Beats!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats $100

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed but is like they say you get gor what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this headphones. it’s fall when you run or sweat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect that Apple product will stop working very soon. This is very bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This item suck big time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg where do I start just bad they suck bad everything I mean everything sound bad size bad the “ noise cancellation“ bad just down right bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better Headphones Out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out the ear so easily, hated this product for sure, prefer airpods or beats studio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of headphones I’ve ever owned the sound is terrible an low they constantly just fall out of your ear I wouldn’t suggest buying these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Static in the right earbud cuts in and out and can't hear very well at times. Have to charge slot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product. They fall out my ear and sound quality isn’t what I expected. They are a disappointment unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the product it warms up when in my ear and have a lot of complaints that it sounds muffled when talking on the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit sucks! Slips out of my ears alot. If you listen to music with alot of bass. These are not it! Distorted sound!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke first week. . .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Low Volume Complaint Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these at Best Buy and I love them. They are the best bluetooth earbuds I've ever owned. When I was reading the reviews, I saw many complaining of the low volume. I took a gamble on those reviews being over-dramatic, but they were right. The volume was quite low, until I figured out how to fix it. Now they can go loud enough to hurt my ears. The long press of the button on either earbud is preprogrammed to turn the Active Noise Cancelling on and off. I paired them to my iphone, and when I went into the settings on my phone, I was able to reprogram the long press to turn the volume up on the right earbud, and down on the left. If you long press on the right earbud and turn it all the way up, the earbuds volume will go way up. Then you can switch the programming back to the noise cancelling function and just control the volume with your phone, or whatever you pair it with. After I did that, the volume has been great. Sound quality is great. I love them. The noise cancelling and transparency mode are just ok. But I don't know what you can really expect from earbuds this small for this price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t answer a call while on the phone…. They don’t stay charged long enough thinking about returning them…. Definitely don’t like them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They are bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ears and don’t disconnect when you put them back in it’s case so the next they are died and have to recharge them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Serviced 3 times and still not working. Wasted more resources mailing back and forth than replacing. Worst present ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were used! I was very disappointed and had to send them back. I can't recommend because i never had a chance to use them.

    No, I would not recommend this to a friend