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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 11,187 reviews
  • Rated 1 out of 5 stars

    No beats buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't worth the money! Sorry sound quality for music. No bass. Had to use an equalizer app for better sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noooo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like them at all, the quality its not good. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t sync up with my iPhone Consistently and battery life is very short!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come a little loose after a while and causes a little pain in the ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fit and overall noise cancellation and quality. Get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of interference Right side is louder Going to switch out to a better device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken no ………………………………………………………………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ppl say they cannot hear me when I use them for calls with work. I would not use them for calls just music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sensitive to the touch. Can't adjust them in the ear without disconnecting a call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gummy part does not sit right in the ear and it breaks up a little when im outside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always fells off and i regrets paying is there anyway i could return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product…horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute garbage - and the Best Buy customer service wasn’t better. - the don’t sync up nearly as easily as iPods, even to Apple phones. - they don’t fit well in the ear - forget about them for any sort of physical activity - the connection drops briefly all the time - I’d say the sound dips out then picks back up at least 3 times per hour of use - there’s a buzz in the earpieces when the volume is even moderately loud. As to the last issue: I recognize this could be my pair. So I brought them back to Best Buy to exchange for another pair. Apparently it was LITERALLY 3 days after the return window (which is now 2 weeks, apparently)…so they wouldn’t do anything. Even though I said these ones could be defective, they said I’d have to take it up with Beats/Apple’s warranty. Don’t buy these under any circumstance. Buy iPods - and buy them from Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item #1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sgolen and returned with smart lightbulbs that was stolen from my house and car with reciept.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small. I dropped 1 and lost it in a roller. Might work for a office person

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good on phone calls great for just music......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the sound but these it slipping out my ears. not a great fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. And will not refund or exchange. Poor product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fell out every 2 second. Sound quality is really not the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dre beat review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont stay in ear while working out in gym or running

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in your ear i returned them within 3 days

    No, I would not recommend this to a friend