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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11201 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality, comfortable fit, and long battery life of the product. Many also appreciate its strong bass, appealing design, and good value. However, some customers have experienced issues with connectivity, volume levels, and the transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 11,201 reviews
  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. However, talking on the phone with them is my biggest complaint. The other party states it’s difficult to hear me, which sucks thought it would be like any other earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Did Beats hire a child to design these?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming to say the least. These WIRELESS Beats earbuds are seriously lacking all around. The fit is off and awkward, sound quality and volume levels suck, and there seems to be glitches as well in hardware or software one which causes the audio to keep cutting out of one earbud or another. They pick up interference WAY too easily. Even the look and shape of the charging case and the way the buds fit inside of said case is just awkward and annoying. I expected WAY MORE from something from Beats. 10 of 10 DO NOT RECOMMEND. Especially for the price point. I'm a huge Beats fan. BEATS are by far my favorite WIRED Headphone brand. I was stoked to get these and for the first time was seriously DISAPPOINTED in a Beats product. I could NOT return these bad boys fast enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far from an AirPod user

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife enjoys these. Initially she had the wrong size ear piece so she didn't love them, but after fixing that they've been great. She had AirPods but the battery was no longer holding a charge for more than 20 minutes so I got her these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only fell out of my ears once snuggle I was on a run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think my nephew is taking these out of his ear since he got them They worked perfectly for him.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Subpar wireless earbods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok but overall ear fit is subpar. Keeps losing connection and battery life mediocre. Returning it and going back to my AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty earbuds & unaccommodating customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review on the earbuds & customer service. I bought these on Cyber Monday as a Christmas gift. Unfortunately the ear buds didn’t work, one side wouldn’t charge or take little charge. We went to exchange & they wouldn’t exchange them because the price was different than the sale price. We settled and they refunded us the sale price instead of just exchanging them. I understand that this was a sale price but I waited and bought them when it was the best time to buy and we had to pay the difference because I got faulty earbuds shipped to me. Not cool

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work well but I think the noise canceling is not very strong. They were very easy to set up and pair nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep popping out of my ears and have problems of static and connecting. I was disappointed and the buttons are sensitive :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my hubby as bday present, he was so impressed with the product. He has been wanting this so I ordered online and he was surprised when it was delivered under his name.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fits secure. Battery drains pretty fast with the cancellation on, but it really isn’t necessary for most applications. C cable offers fast change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, a bit quieter than expected but not too much. Battery life could be better too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these so much. Got them for myself for my birthday. Sad to say I dropped them somewhere in my apartment complex and never seen them again after taking a walk in the neighborhood

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbud sounds oretty good but the building materials feels cheap, so maybe that’s the reason tonout ir in $100 less them the AirPod pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I prefer Beats Pro with the loop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but i always feel like they’re going to fall out. That’s why i still stick to the power Beats Pro with the hook.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them for what they’re for. Sound canceling is not so good and they are not loud enough for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, they work and have ANC and transparency mode for a low price for the feature set! Only thing lacking is battery in terms of the charging case, but it is a slim case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for Christmas. She loves them. Takes them everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiple other beats headphones. These are nice that they are small but the sound quality compared to other beats products is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but not good quality for talking on the phone.

    I would recommend this to a friend