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Customer Ratings & Reviews

$97.92
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Customer reviews

Rating 4.3 out of 5 stars with 11188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 11,188 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for music, but can hardly be used for phone calls - mic can producing interruptions, sometimes can't be detected by phone when took out of the case (battery full), but starts to connect as soon as you plug in charging cable, calls maybe be dropped if you put one headphone into the case but keep another one in use. Not recommended. Want to check if I can return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy order/happy son

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for my pre teen son. He was happy with the gift. Ordered online, picked up curbside, super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Latest technology with awesome features. Got good deal from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gifts and they loved them they work great for everyday use and working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, terrible ANC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good earbuds but the ANC is lacking and the spatial audio is just ok

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats earpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift for grandson. He absolutely loves them! Great quality sound? Best hes ever had !Great fit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound, I traded these for my Powerbeats pro, the pros are a little better on staying in your ear.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    WAY too harsh..

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound was WAY too harsh for my liking. They are very clear buds, but there's almost no bass, couldn't eq it up, and they sound as tinny as an AM radio at times. They also have a heptic button (not touch) on each Bud, touch controls can be set up for volume up-and-down OR ANC Sound control (not both at same time), phone answering, and track playback controls good. ANC was barely noticeable, but it did add more bass. For the same price, the Samsung Galaxy FE buds were more comfortable, a warmer sound, blew the Beats away in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume doesn't go up loud at all. Other than that they were good. They were a gift and ended up returning them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Always falls out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and beautiful color. Only issue my husband and I have with them is that no matter how big your ears are they will always fall out. We both have used the smallest ear piece you are given and it happens to both of us. Definitely frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from an even greater store love the experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If they fit i woulda kept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wouldn’t stay in my ear no matter what size I used. The sound was great though

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like them but my boyfriend did. The small size did not fit in my ear & they would not stay connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Studio buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using them for a phone call, mic quality is low. Other person can barely hear you unless you speak loudly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good if you don’t use for activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband for these, I got the AirPods Pro. He didn’t want to spend that much on the AirPods. Once he got these and tried them he decided to return them and get the AirPods. They had good sound but didn’t stay in his ear. They kept falling out. He was going to use them for working out and mowing. But just walking through the house they would fall out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and would absolutely buy again. They are my favorite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected better sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality was not great expected more from beats and did not fit very well. If you never had the AirPod pros or original beats they would be ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she loves them! She’s needed headphones for a while. These were recommended by my close friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable and I don't like the way it looks on the ears they look bulky and unattractive. I'm very disappointed with this one. But the sound quality is very good with the noise cancelation which is why I gave this a 2 stars. Other than that I will not get another one of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but the earbuds did not stay in ears while working out.

    No, I would not recommend this to a friend