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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, including impressive bass, and the comfortable, perfect fit of the product. They also appreciate the long battery life, affordable price, and appealing design options. However, some users have noted concerns regarding connectivity range, lower than desired volume, and a less effective transparency mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 11,189 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointing for Beats. Fail.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming, to say the least. “Instructions” were a little slip of paper with pictures. Had to find info online, which was admittedly good. Sound was ok, person listening to me on other end of phone conversation said not great clarity or volume. Had for 2 weeks and was unable to charge with any kind of consistency as well as had difficulty with the pairing. Expected a lot better from Beats. Refunded and got the AirPods Pro so as not to have to potentially deal with it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    TRUE DISAPPOINTMENT, VERY UNSATISFIED, LOW QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo disappointed, their terrible. I actually cant believe these are beats. They are good to listen to but please don’t t to try to hold a conversation, every single time I have even tried to have a conversation it end up with me switching to my no brand earbuds or just talking on my phone. No one hears me everyone says I sound like Im under water or muffled. So if you want them just to listen with then ok, but don’t expect to talk on them. I know beats could if did a lot better than this. Wouldn’t recommend, or definitely wouldn't buy them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brutal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio and Volumen. They are totally amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best music listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to buy from was the location in Mentor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that may take time to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INVESTMENT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE STUDIO BEATS!!! Really grea investment for a college student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Husban strikes again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needed new ear buds so went out and got her beets and she's love's them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this when it was on a sale. Great ear pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them very convenient work very well and stylish

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sounds bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months of ownership. I used then almost daily a couple hojrs at work a hour at the gym and after 3 months of bring used like that the headphone broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase in a long time!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision and great deal. I’m glad I chose them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of ear buds. I was disappointed I the sound. I also have smaller ears and they did not fit me well, they were uncomfortable. I returned these and got the AirPods Pro. I am very satisfied with the AirPod Pro earphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present, and he love them and use every day! I like going to Best buy to get all my electronics

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad purchase, dont do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst battery life ever. Not even three hours on the left ear bud. I trashed them after a week of dying too early on me. What a junk item. This wont be a good product, not only the battery life but the volume was weak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring the product to Colombia for my nice. She was so happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the sound is poor, not good enough for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good,but cool be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If are someone that moves a lot or sweats constantly this might not be for you. Quality sound is great and you have to be carfeul not to lose one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as good and easy to connect as AirPods Pro’s for half the price . It made a great for my father !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new beats, although I still can hear people talks around me while I am playing my music.

    I would recommend this to a friend