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Customer Ratings & Reviews

$97.92

Customer reviews

Rating 4.3 out of 5 stars with 7209 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,209 reviews
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back. The didn't hold a charge long enough. Had to keep twisting them to get them to stay in place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible earbuds, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound, terrible fit. Was sick for a couple of weeks and could not return within Best Buy’s incredibly limited 15 day return window. They refused to accept return and now I have to deal with the manufacturer. After years and thousands of dollars spent with Best Buy, I’m done. Most importantly, these cheap earbuds are terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Turn the Beat Down

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected something more. This pair did not live up to my expectations as a Beats product. Does not stay in the ear well and it’s overall look didn’t scream Beats by Dre’. I did however like the smaller case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best in the market. In my opinion the original AirPods by apple were better for the price range. These feel extremely cheap and low quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great speakers, bad microphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were great. Microphone not so much. People I talked to on the phone could not hear me well at all. Returned to the store and purchased AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I returned these is because they are not comfortable in your ear. Air pod 3rd generations are the better purchase. These headphones bother your ears after 15 minutes of use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed them at the beginning but once the year passed, they don't work as they should. Wish I purchased a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone Muffled

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for 6 months now and had to send them out under MFG warranty due to people stating they cant hear me when I am talking. The replacement buds still have the same issues so this is a bit frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lost the right earbud and case within two days I don’t recommend this product #1 it’s small easily misplaced #2 no warranty coverage for lost or theft which was a total lost for me as the customer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've just got apple AirPods after the first couple of times I used them to work out they started acting up. It said water and sweat resistant but now every time I use them to work out the noise sounds all scratchy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice before the left ear bud stopped working, otherwise great sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed bday gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually grab every pair of Beats that come out but I couldn't wait to return these. The thing I didn't like the most is that they kept falling out of my ear so I ended up going with the wireless Pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    released too early. too many issues. does not connect properly. after a period of time content listening too becomes inaudible, terrible disruptive sound projected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on the way to work .. and they won’t connect.. can’t return because I work away from land

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best earphones, noise cancellation is fine but they are not comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound goes in and out and eventually cut out of one headphone. Called beats but nothing was resolved. Would not recommend. I’ll stick with Bose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the worst … large and bulky do not fit in my ears well would not buy again use is easy and sound quality is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What i think about

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming though is good. The only down fall is noise canceling isn’t the greatest. Almost not there at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds cuts out often!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones cut out every 5-10 mins. Not sure if it’s a Bluetooth problem or what but very annoying. Sent to apple to get repaired and they sent back saying there were no issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    See for yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair that I purchased had a lot of static and just kept randomly hanging up, and didn't hold a charge so I had to return them.

    No, I would not recommend this to a friend