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Customer reviews

Rating 4.3 out of 5 stars with 7209 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 7,209 reviews
  • Rated 5 out of 5 stars

    Bets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son ready love this product I got him from y’all I will be ordering from y’all again soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT WORTH IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXPENSIVE HEAD PHONES AND OVER PRICED . SPEND LESS AND GET JVC

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst BEATS Ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst BEATS I've ever puchased. I have the BeatFkex and headphones. These are literally ONLY decent for listening to music. The audio quality or lack there of for phone calls ia HORRIBLE!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounded great, but broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these in the mail and returned them two days later. Wouldn't charge and would randomly stop playing. I do have to say for the little time I had, they were some of the best soundings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound Beats Out The Rest Amazed At The Sound Quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, noise cancellation is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T WASTE YOUR TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time on the refurbished products. Bought these two separate times and had to return them both because they wouldn't connect or the case wouldn't charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Beats Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low and the ear covers are uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ability to charge them since they do not come with a charger. (the cable they give does not plug into the wall outlet, therefore, considering it as no charger provided) You only get a USB C cable, which isn't the standard USB, so you can not plug it into your laptop, or your cell phone charger. You'll have to purchase a charger for these. Shame on Beats Also no ability to use them since they do not come with any instructions, just a brief mention of how to pair them. No explanation as to the features or what each button does and how to use them. Terrible! Premium product that went cheap on the basics.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THESE HEADPHONES DON'T WORK WELL EITHER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these yesterday (unopened box by the way) and I was excited to use them. I had to exchange my previous headphones jbl's from the same best buy because the left earbud wouldn't work correctly and would not connect. Thinking that these headphones would be good I got them. FIRST DAY I OPENED THE BOX THE SOUND WAS SUPER CHOPPY AND I COULDN'T UNDERSTAND ANYTHING. I am very upset that each headphones I get here don't end up working. It's ridiculous. That's not the only issue I have a phone I bought at best buy that sometimes freezes up on its own too but if I go back I have to pay $40 extra out of my pocket because I opened the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Open Box Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these open box they would connect to device. I'm glad I saved myself a trip back, by testing them in store before I left

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right Ear Bud has static noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than six months my right ear bud gets heavy static while I run. The left is never had an issue. I attempted to use my Geek Squad but they stated since they cannot reproduce it go talk to Apple :( Very disappointed in the product i was looking for a quality bluetooth audio to work out with. For now I have to remove my right ear bud because it gets worse and worse as my workout goes on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you have an iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound too many glitches with apple products. I went back to first generation AirPods it was so bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try this ones but when I got them I was disappointed. Very uncomfortable and doesn’t seem to seat properly on your ear. They pop out of your ear making them very visible, besides that you can’t lay your head on a pillow, the button on the shine tip is very sensitive to press so if you lay down your head it will be pressing that all times. The sound is ok. So overall is more the shape and dynamics of the buds that really doesn’t work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were average headphones. Started sweating doing whatever I was doing and the left one completely stopped working. Of course not covered under waranty. Save money buy a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching the buds and trying each of them on they all do not stay in my ear. I have to continuously push them back into my ears to get the full effect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, these earbuds have been disappointing. The feedback is excessive, and the persistent crackling sound, although temporary, diminishes their overall value. Additionally, the battery life falls short, failing to last a full 4 hours on a full charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok I guess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an okay earbuds. Sound quality is okay when using with spotify app but in other devices not so good. Fitting is also a bit weird.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay charge long, not a fan of havin to charge them after 2 hours

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok I guess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an okay earbuds. Sound quality is okay when using with spotify app but in other devices not so good. Fitting is a bit weird.

    No, I would not recommend this to a friend