Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$143.99
Save $26
Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 2998 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,997 reviews
  • Rated 2 out of 5 stars

    Bad sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not good. I unfortunately had to return. I am a fan of the beats and have purchased other products in past. However these are not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing that i can't always be heard on the call.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose better options for Apple products.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t really work all that great on Apple devices even tho Beats are MADE by APPLE. You’re better off picking up AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 weeks using it my beats stopped working, sent it to beats they couldn't fix it and I took the beats to best buy and they couldn't fix it neither. best buy didn't replaced the beats, I lost my money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is not working properly. Not much comfortable in ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Apple AirPods. These are constantly disconnecting from my phone, sometimes they won’t even connect to my phone. More often than not, I can’t get them to connect to my phone. One headphone will last 4 hours 5 at most.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    NOT Airpods

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not go for this if you are looking for AirPods. Not as connective and worse sound quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hold charge for about an hour. Hoping there is a fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt stay in ears long, the audio wasnt as great as i was hoping it would be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    At first, then after a week...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation worked top tier day 1-5. Now it not as efficient. That's my only gripe.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and they fall out my ears at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a contender for AirPods it was mediocre at best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but still will not stay connected.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but kept dropping the connection to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature is Finicky. Battery life is ok. Honestly not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a constant hiss noise and randomly switch to transparency mode I've have cheaper headphones that were better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product Support is no help

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here it is September and they do not work. They actually stop working two months ago. The noise cancellation…No help from the gene bar and Apple just wants me to purchase more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant decided

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the regular mode is better or i just cant get use to these yet

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am stuck with these after trying many earbuds. These hurt and aren’t comfortable even when switching the ear piece. They consistently drop and don’t connect to my iPhone. I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity is awful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of connectivity issues with iPhone 15 Promax and iPad. This is my third Beats purchase and by far the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them sound is mid and they’re always falling out

    No, I would not recommend this to a friend