Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.95
The comparable value price is $169.99

Customer reviews

Rating 4.4 out of 5 stars with 660 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 660 reviews
  • Rated 3 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good, noise canceling is great. They jusy dont fit jn the esr the greatest. I jabe to constantly adjust them or they slide out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like them because they kept falling out of my ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too quiet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too quiet and not comfortable for my ears. Returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried switching from AirPod pros to these. They sound the same no real difference and these were less comfortable than the AirPods

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But they fall out too easy. Sound great easy to carry and charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overhyped and disappointing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading extensive reviews these seemed like a good option for my needs, i lost my sony xm4s and needed a cheap replacement with noise canceling, first off the noise canceling on these is garbage, i can still hear everything, the audio sounds flat with too much punch in the bass, overall nothing what i expected them to be, i will be returning these and buying the new sony xm5 earbuds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing that i can't always be heard on the call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will cut out sometimes and doesn’t always connect easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part is good but volume is down not high enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would like to leave a review but thx to Fedex..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I leave a review for my Beats which I purchased on Cyber Monday and according to Fedex Tracking has been loaded on the Fedex Truck and out for delivery since 12/4/24 and no delvery has been done. Ive contacted both Best Buy and Fedex to to ask wheres my shipment. Fedex doesnt know where it is and told to wait, called Best Buy 4 days ago and asked them to resend the purchase, guess what no updates from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product Support is no help

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here it is September and they do not work. They actually stop working two months ago. The noise cancellation…No help from the gene bar and Apple just wants me to purchase more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt stay in ears long, the audio wasnt as great as i was hoping it would be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and they fall out my ears at times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were much quieter than the AirPod pros I replaced them with. I had to have the volume nearly maxed out for them to be loud enough. Also the sound cancellation on the AirPod pros is so much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but still will not stay connected.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but kept dropping the connection to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature is Finicky. Battery life is ok. Honestly not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in ear , this has been the worse buy ever , the Fit pro is way better even tho it hurts my ear after a while , this one is the worse beats ever made , do not waste your money…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery last long time soild case as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality and environment cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and fit - it comes with different silicone tips for better adjustment. Cancelling ou suround noise is excellent and so is the sound and baterry life. Definetely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get If you need noise cancellation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are loud. That's about it. Noise cancellation is absolutely horrible. You can hear everything around you including low conversions. They are very easy to drop. The design makes them hard to put back and take out of the charging case. I will say they did a good job with the button being so big on them.

    No, I would not recommend this to a friend