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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3169 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the good sound quality, excellent battery life, and comfortable fit. Many also appreciate the sleek, compact design, great bass, and useful transparency mode. However, some customers have reported major connectivity issues, and a few find the maximum volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,169 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for Music, but if using for phone calls you have to talk a bit louder. I also don't like that the audio doesn't pause when you remove. outside of that these are a go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality, good noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. They are sometimes difficult to get iphone to switch audio to them. Overall a great set for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.... She doesn't like the apple air pods because of the fit and stem. I got her these cause they're totally apple compatible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware while aesthetics may look good and branding is familiar It is no longer the quality is that has become well known with It’s brand. Bass is great when working. I got this as a gift for my wife for Christmas for her iPhone 14 Pro Max and it constantly disconnects from her phone. This has been an issue and unfortunately do the work I missed out on the date for return. Now we are stuck with the product. There are no updates for it from Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Beats Studio Buds +. I have had this pair less than 6 months. The right bud practically has no volume even when turned all the way up. The left bud has static that at times sounds like a helicopter. Best Buy refused to exchange them although I have 24 months of Apple Care as well as the Best Buy Total Membership. I am not at all happy with Best Buy customer service or these Beats buds. I will not buy another pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new pair of earbuds due to my last pair breaking. These Beats Studio Buds have been great for the month I have had them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    These are fire except

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are fire… except it’s missing little tiny things that make AirPods better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall of easily… great sound. I wouldn’t recommend unless you really like beats

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Transparent beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are visually pleasing and have great sound however they do not connect to everything I needed them for meaning my laptop and after just a few days the left speaker suddenly stopped working then gradually started to get some sound back but never fully came back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for over a year dropped them many times and still work great!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent dound quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Seamless connection to my iPhone and Android devices. Highly recommended if you are in both android and iPhone worlds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Skip these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume low. Static sound randomly with iPhone when listening to music. Had to return and get the air pods pro 3. Much better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy connection to Apple Device. A little bulky as they hang out your ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound just wish you could just tap rather then press a button to pause, play music, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low Quality & Expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic quality, no apple find, weak noise cancellation, and poor sound quality and a high price tag was very disappointing returned after a few hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great earphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones to use other than airpods, or other pricey options. no hassle connecting and great customizable button options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was hoping for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good as I'd expected, issue I had was with the buttons to answer/end calls, skip music etc

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! Buds kept disconnecting and mic went in and out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Great staff.Cleanliness of the store.Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use more bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay, solid 4 rating, would be nice if had a lil more bass feel to them.

    I would recommend this to a friend