Customer Ratings & Reviews

Sound its not all that Bass need more options and different sound options

Microphone is not up to apple AirPods Pro 2 quality which I also have. Range is also much less compared to AirPods Pro 2.

I have two and they both randomly mute all the time

When using these it's great for listening to music but when talking on these people can hardly hear you

Great but only lasted 14 months you be better going to Sony, sennheiser or jbl.

Absolutely worst headphones I’ve ever had in my life. WishI could give it zero stars.Had to return them three days later.

A week after purchasing in the middle of a call the person wasn’t able to hear me. I tried to return to Best Buy where I purchased basically told me that the return date had expired and that has been their policy for 5yrs. So I had to contact apple and send it to them to inspect and figure out what the problem with the earbuds. Now I have to wait and see if apple will replace or repair the problem with these new earbuds.

By Far the worst headphones I have ever purchased. I only used them twice and both times the person either couldn't hear me or I sounded muffled. I ended up taking them back due to this issue. There was no point in keeping them if I couldn't be heard. They also fell out of my ears the two times I did wear them and try to talk on them. I have another pair of beats that I love but these were crap.

My experience purchasing my Beats Studio earbuds was far from good. When I received the item, only one earbud worked. After numerous calls and configuring, Best Buy settled to tell me they couldn’t replace my defective item but only refund me. After discussing placing another purchase for a “replacement”, but an entirely new purchase, the customer representative told me there was a bulk shipment damaged and this particular item could not be replaced. Heads up- buy in store and test them out there to make sure they actually work.

I was super excited about this product until the right bud started to crackle in less than a month. Come to find out, Best Buy’s return policy is 15 days! If I would have know that at time of purchase, I would not have spent $190 just to enjoy something for a month.

Not loud enough and can't adjust volume. Battery life not lasting and irritating in ear

Nothing special about these earbuds. My 20 dollar earbuds are actually better because these earbuds do not fit comfortably in your ears.

Bought these for my wife. She complains they hurt her ears compared to her old Beats. When we talk on the phone it is hard to hear her almost like the microphone is bad in them.

No one could hear me on the Beats Studio Buds. But the sound was good with listening to music

Ears were bothered after hour of use. Not because of the sound. I guess the shape of the product just wasnt for my ears.

they are not the best people tell me that they can't hear me so I'm really want to return them.

Worked the first month, now they just disconnect every chance they get. Once connected back the sound cuts off. I've tried everything mentioned online to do, but nothing seems to help. If i could give zero stars, I would.

They work good, noise canceling is great. They jusy dont fit jn the esr the greatest. I jabe to constantly adjust them or they slide out.

Yes I can hear a video or music but my ear pieces won’t stay in my ears reoccurring fixation

Tried switching from AirPod pros to these. They sound the same no real difference and these were less comfortable than the AirPods