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Customer reviews

Rating 4.3 out of 5 stars with 3001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,001 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great until they weren’t

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds in May of 2024 and for several month they were the best earbuds I have ever used. It’s now October of 2024 and they’re constantly having issues. The left earbud just refuses to charge correctly. I left both buds in the fully charged case over the weekend and the left bud is at 4%. I’ve tried everything from factory resetting the case multiple times to cleaning every contact. I have Apple Care and they still wanted me to pay $84 for the repair. About to just throw them into the ocean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough earphones for a daily use I don’t regret buying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has 5 star customer service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great customer service. My visit buying my new beats bud plus was a great experience with great customer service checking out. The studio beats bud plus are the best ear buds on the planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.... She doesn't like the apple air pods because of the fit and stem. I got her these cause they're totally apple compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall of easily… great sound. I wouldn’t recommend unless you really like beats

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as they should and all good so far, no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were much quieter than the AirPod pros I replaced them with. I had to have the volume nearly maxed out for them to be loud enough. Also the sound cancellation on the AirPod pros is so much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound just wish you could just tap rather then press a button to pause, play music, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones to use other than airpods, or other pricey options. no hassle connecting and great customizable button options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could use more bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay, solid 4 rating, would be nice if had a lil more bass feel to them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were not easy to operate. I was unable to get the volume adjustment to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new beats+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats ear buds are amazing they arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery last long time soild case as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, enjoy it very much. Use it for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good, gets the job done and is stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xmas gift im sure he will love. I do recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats do not hold charge! Very disappointing. I have only had for about a month or so.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset but bad mic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but the microphone are very hard to hear when talking on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Studio Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, especially when considering the price. The look and feel are great, and the chip is better than the H1 chip in my opinion. Great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Musically Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for music or ebooks but not so great for phone calls.

    I would recommend this to a friend