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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3157 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the good sound quality, excellent battery life, and comfortable fit. Many also appreciate the sleek, compact design, great bass, and useful transparency mode. However, some customers have reported major connectivity issues, and a few find the maximum volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,157 reviews
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reasly like this items and service of best buy awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connectivity with android devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it can only be paired with one android device. When I paired my second device, the first one didn't work the next time I tried to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets can be loose around the ears i end up taking my back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how i am able to use the find my feature to find my headphones as im one that always loses mines

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. AirPods Pro still wins by miles. Right from the fit to the audio. The only plus points would be the battery life and overall looks (if you want to flex and all that) and that’s about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelation!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are on point!! I especially love the XS ear tips!!!! I wish they would put these on the other beats!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works as expected. I like the see through option. Reminds me of my old gameboy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Work perfectly, just the way god intended, indeed proof miracles exist

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They don’t sound bad and the noise cancellation isn’t terrible and they’re really good headphones to be honest but the transparency mode is not good in anyway shape or form, I own a pair of AirPod pros, and they are by far way better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I really wanted to like these headphones but the quality of the sound was crap I kept hearing feedback noise on both headphones I actually bought a new one just to see if it was a bad pair but no same issue, save your money and his buy the AirPods Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband as a Christmas gift and he absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect product for on the gomusic or what are use them for customer support calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats even washed and dried them in the dryer and they still work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good and convenient, I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and good quality would recommend to anyone needing pods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for a Christmas gift and they absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy these earbuds again. With the smaller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, very great earbuds. The problem again that I have is they keep falling out of my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    TRASH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely terrible, do NOT under any circumstances, buy these headphones. They do not work. While on calls, they constantly disconnect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub par

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Just like many others they would fall out or have to readjust when I sweat during walks or workouts. Could be a better upgrade if someone could fix them from falling out… also sound was not as good as beats fit pro nor the AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable and don't stay in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently mainly using them to watch videos after a surgery, but had been looking for something that STAYS in the ear during physical activity. The left earbud has already failed. Not only can you barely hear through it, but it also has a weird vibration noise, that causes a vertigo issue. I initially looked at these from relatively good reviews and looking like they actually would stay in. They do NOT. I have now tried all 4 sets of covers...XS-Lg...and they fall out with me sitting still!! I can't imagine how fast I would lose them if trying to wear while actually doing something physical. Worst purchase ever.

    No, I would not recommend this to a friend