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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3159 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the good sound quality, excellent battery life, and comfortable fit. Many also appreciate the sleek, compact design, great bass, and useful transparency mode. However, some customers have reported major connectivity issues, and a few find the maximum volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,157 reviews
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hold charge for about an hour. Hoping there is a fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    At first, then after a week...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation worked top tier day 1-5. Now it not as efficient. That's my only gripe.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not good. I unfortunately had to return. I am a fan of the beats and have purchased other products in past. However these are not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature is Finicky. Battery life is ok. Honestly not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and they fall out my ears at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a contender for AirPods it was mediocre at best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very compatible with my iPhone 16 Pro. Dropped every call and didn’t like the sound quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose better options for Apple products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t really work all that great on Apple devices even tho Beats are MADE by APPLE. You’re better off picking up AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money, get the Fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Beats Fit Pro these are absolutely horrible, pay the extra bit and get them. After 3 years the wing on one of mine had ripped so i figured id try another style instead, bad mistake. ANC is trash compared to the Fits "Bass? What's that?" - Studio Buds 2k25 Volume level even as well definitely nowhere near the Fits.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant decided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the regular mode is better or i just cant get use to these yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! Do not get these. People are not lying about the sound cuts in and out. And forget trying to talk on the phone with them. To make matters worse I tried returning them and was told I couldn’t BEFORE the last day to return. So now I’m stuck with crap $200 headphones that Best Buy wouldn’t honor my return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am stuck with these after trying many earbuds. These hurt and aren’t comfortable even when switching the ear piece. They consistently drop and don’t connect to my iPhone. I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get If you need noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are loud. That's about it. Noise cancellation is absolutely horrible. You can hear everything around you including low conversions. They are very easy to drop. The design makes them hard to put back and take out of the charging case. I will say they did a good job with the button being so big on them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product Support is no help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here it is September and they do not work. They actually stop working two months ago. The noise cancellation…No help from the gene bar and Apple just wants me to purchase more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me… falling all the time. I’ll keep the beats fit pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds were just ok, the sound was ok, I return this earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them at work, I used the right one first and 3 hours later it said to charge so I switched to the other side and it lasted the same amount of time, I worked 8 hours and it only worked for at least 5 till it died

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Zero Stars. Instant return

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sorry ahead of time to Beats lovers, but the quality here is just terrible. First, the size of the bud makes them way too uncomfortable to wear for longer than 15 minutes at a time. Next, regardless of the app (or even device for that matter) the sound is reminiscent of listening to a seashell, which is cute for mermaids but not technological sound quality. Last, when toggling between the three sound settings (ambient, NC and off) there is literally no difference except that each one is worse than the last. When turning up the volume to try to hear the fullness of the acoustics of any song, the only thing you get is sharper vocals. The 2000’s nostalgia of transparent technology is not worth the price point, nor the headache of trying to bother finding where these earbuds shine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost them i think i dont think i could get them back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity is awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of connectivity issues with iPhone 15 Promax and iPad. This is my third Beats purchase and by far the worst.

    No, I would not recommend this to a friend