Customer Ratings & Reviews

So far everything works and sounds good. There was a mess up with delivery but they took care of the problem quick.

Good sound quality, nice balance of bass and treble.

I have apple AirPods Pro and now the beats plus is my new favorite ear pods the base is much stronger loving it

Great headphones and i never use the headbuds because i like over the ear better but these grabbed my attention

They’re great! A little bigger than I expected but still fit with the extra small pad.

Worked great and super comfortable. The ivory is elegant and Clean

Awesome and my son loves them. Great product and definitely recommend these to everyone.

Noise cancelation is great! I use them for gym and they dont pick up any bavkground noise stay in ear good

The look is amazing and the sound is amazing. I am thankful for bestbuys customer service team.

Its amazing! It connects in a blink of the eye, great and deep sounds, its a super worth it purchase!

The sound is really bad, and most of the time people cant hear me on the mic. But i love the design, never came off and i like that it had a small button to end calls and pause the music.

Sounds great, got them for listening to music while doing yard work.

I was looking for something to use while going to the gym or just out for a walk and these turned out perfect!

Awesome Ear Buds. Top of the line quality!!!! Would highly Recommend

These are a great product for the price they are. They don't stay in stock very long

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

Definitely worth the upgrade from the original. Biggest difference is more bass.

These buds are so good, that I had to buy a second set for myself because the first pair were annexed by my woman.

I love my ear buds and the bass that comes from the ear buds are great

Pretty good but not as loud as the PowerBeats Pro.