Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3167 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the good sound quality, excellent battery life, and comfortable fit. Many also appreciate the sleek, compact design, great bass, and useful transparency mode. However, some customers have reported major connectivity issues, and a few find the maximum volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,167 of 3,167 reviews
  • Rated 1 out of 5 stars

    Good sound but mic doesn't work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mic didn't work. I thought it was a problem with my phone but it seems to be a defect with the mic. I tried resetting but it didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic quality is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I webt through 2 pairs and both had the same issue. Anyone i spoke with while them said i sounded like I’m under water or in a tunnel. Teams and Zoom calls for work were horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Muffled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well, it sounds muffled when on the phone. !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound, cheap brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage brand, garbage product. Should not have bought them they sound terrible sound QUALITY is everything. Will be spending much more on a much better product. Zero stars, Five thumbs down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible. Microphone is terrible with alot of static. Honestly don't think they are designed with android in mind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FRUSTRATING THEY DONT STAY IN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT GET THESE...THEY DO NOT STAY IN...VERY FRUSTRATING NO MATTER WHAT SIZE PADS YOU PUT IN.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dnt last very long not happy at all wish they were better

    No, I would not recommend this to a friend