Customer Ratings & Reviews

Good quality. I use these at the gym and they work perfect. I do recommend these.

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

The quality is too good and i liked then. I got for better price but this is not delivered to me and i bought the same item at store

They’re comfortable and have dolby atmos. Amazing!

These ear buds are by far my favorite I've owned. They sound better than any Bose I've owned and the sound-deadening is phenomenal. I would definitely buy them again.

Music sound quality is phenomenal. Noise cancellation is great. Easy to pair. My biggest disappointment was the audio call. Constantly had to repeat myself during calls. I was told my voice sounded like a robot and that my sentences would be cut off. I am disappointed. I will be returning and searching for a replacement of another brand.

Beats work great, shipping was super fast, item was as described.

Overall great value! Best Buy best service. Thank you

Fits great and connects smoothly. Noise cancelling could be better.

Good noise cancelation but once activated ambient cant barely hear the outside noise.

Thts my first beats ear buds omg thts awsome and best buy have again awesome deals

Nice upgrade from the first generation earbuds. From the noise cancellation improvements, sound quality and call quality. Can’t go wrong with this.

Great ear buds! Long battery life and charge super quick! Glad I made the decision to go with these ear buds!

Great product I bought these to replace my AirPods and these have become my new daily’s with 0 complaints

amazing product, i use them all day, cannot get tired of them

Most comfortable earbuds ever! So enjoyable for college days, workouts and sharing music with friends.

I really love that it's a noise cancellation and also there's a very clear sound and it has great quality

Quality is on point and looks really nice while wearing it and the clear design is so sick. Definitely worth the money and it’s basically like owning a AirPods Pro

I have not owned Bose ear buds, but this one is great for workouts and taking phone calls. The noise cancellation is superior to AirPods in my opinion.

Great headphones, battery last so long. I can go days without charge.